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# MyPlace: MyPlace is the guest engagement platform for multi-unit restaurant groups and hospitality venues. It captures guest data through WiFi and other touchpoints, then automates review generation and marketing campaigns.


## Sitemaps
[XML Sitemap](https://myplace.app/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [WiFi Compliance for Any Business: Cyber Essentials, Offices and Factories](https://myplace.app/wifi-compliance-guide/): WiFi compliance comes down to three questions. Is visitor traffic kept away from the systems your business runs on? Can you say who was on the network, and when? Does your setup meet whichever standard you are being assessed against? The third question is where most advice goes wrong, because the standards ask for very different things. Cyber Essentials asks almost nothing of your WiFi. A public sector security schedule can ask for named, logged, individually authenticated users. This guide separates the two, then covers the practical steps for any business running a visitor network, whether that is an office, a factory, a warehouse, a council building or a hotel.
- [Building Restaurant Email Lists Through Guest WiFi](https://myplace.app/building-restaurant-email-lists-through-guest-wifi/): Restaurant chains collect customer emails at the points where a guest already identifies themselves: the loyalty app, online ordering, reservations, and the guest WiFi login. Of these, guest WiFi is the only one that reaches walk-in guests who never book, never order online, and never download an app. This guide covers two things operators need in place to use it: a WiFi login that captures and verifies emails into a database the restaurant owns, and centralized software that keeps data collection and marketing consistent across every location.
- [How to Automate Google Review Requests for Your Restaurant](https://myplace.app/how-to-automate-google-review-requests-restaurant/): The best way to automate Google review requests for a restaurant is to connect a guest data source you already have, such as guest WiFi, reservations, or your point of sale, to review generation software that sends the same request to every guest a fixed number of hours after their visit. Once it is configured, the request goes out every day without a manager or server remembering to ask.
- [How to Implement a Guest WiFi Captive Portal for Hospitality](https://myplace.app/how-to-implement-guest-wifi-captive-portal/): A guest WiFi captive portal is the login page a guest sees before they get internet access at your venue. Implementing one for a restaurant, hotel, or bar has three phases: confirm that your access points and controller support an external portal, configure the branded login and data capture flow, and set up central management if you run more than one location.
- [9 Questions to Ask About Restaurant Email Capture](https://myplace.app/restaurant-email-capture-software/): Restaurant email capture software helps you collect guest email addresses and turn them into a marketing list you control. The buying decision gets confusing because many tools called "email capture software" were built for websites, not restaurants. A popup that converts 3% of your web traffic still misses the guests already sitting at tables, ordering at the counter, joining the WiFi, paying bills, and coming back again.
- [Best Captive Portal Software for UniFi: 6 Tools and How to Choose](https://myplace.app/best-captive-portal-software-for-unifi/): Short answer: The best captive portal software for UniFi is MyPlace If you just need terms-acceptance with no data capture, UniFi's built-in portal is free and fine.
- [Best Captive Portal Software for Meraki: 5 Tools and How to Choose](https://myplace.app/best-captive-portal-software-for-meraki/): Updated September 2026
- [8 Things to Know About Restaurant WiFi Email Capture](https://myplace.app/restaurant-wifi-email-capture/): Restaurant WiFi email capture means collecting guest email addresses through the branded login page that appears when someone connects to your guest WiFi. The guest gets internet, you get a verified, consented marketing contact tied to a real visit. It runs on the WiFi hardware you already own and works every shift without staff involvement.
- [How Restaurants Collect Guest Data: All 15 First-Party Sources](https://myplace.app/first-party-guest-data/): How do restaurants collect customer data? Through the systems guests already touch: reservations, direct online ordering, guest WiFi, the point of sale, loyalty and email signups, and about ten more. Four of them do most of the work: reservations capture bookers, direct ordering captures delivery regulars, guest WiFi captures walk-ins, and the POS records every transaction once it is linked to a name. The number to track is the share of last month's guests you can contact today, per location.
- [9 Automated Google Review Tips for Restaurants in 2026](https://myplace.app/google-reviews-for-restaurants/): Google reviews for restaurants are the single biggest factor in whether AI recommends your business to potential guests. Most restaurant owners know reviews matter. Fewer know how to get them consistently without asking their staff to do something they'll never actually do.
- [9 Restaurant Email List Building Ideas in 2026](https://myplace.app/restaurant-email-list-building-ideas/): Restaurant email list building is one of the highest-leverage things you can do, but most restaurants get it wrong. Hundreds of people walk through the door each week, enjoy the food, pay, and leave. You never hear from them again. Maybe they come back, maybe they don't. You have no way to reach them.
- [How to Set Up Secure Guest WiFi for Your Business in 2026](https://myplace.app/guest-wifi-setup/): Guest WiFi is now a baseline expectation for hospitality and retail customers. But most businesses set it up wrong — either by putting guests on the same network as their point-of-sale systems, or by using consumer hardware that cannot properly isolate traffic.
- [9 Best Chatmeter Alternatives for Reputation Management](https://myplace.app/9-best-chatmeter-alternatives-for-reputation-management/): On this page, I've included the strongest Chatmeter alternatives that you should evaluate, so that you can choose based on the workflows that matter in hospitality: speed, coverage, and consistency.
- [6 Best Reputation Management Tools for Multi-location Restaurants](https://myplace.app/best-restaurant-reputation-management-software/): Discover the best reputation management software for restaurants. Learn which restaurant reputation and review management tool to use for a multi-location restaurant.
- [Hotel Reputation Management: Definitive Guide for 2026](https://myplace.app/hotel-reputation-management/): Hotel reputation management is how you collect, respond to, and learn from guest feedback across the places travelers check before they book, like Google Business Profile and Tripadvisor, plus major OTAs (for example, Booking.com and Expedia).
- [6 Birdeye Alternatives for Hotel Reputation Management](https://myplace.app/best-birdeye-alternatives/): This guide will show you Birdeye alternatives that can help you centralise reviews, respond faster, and stay on top of what guests are saying, without living in ten different tabs.
- [11 Best Hotel Reputation Management Tools (2026 Review)](https://myplace.app/hotel-reputation-management-tools/): In this guide, I will show you what the best hotel reputation management tools are, what features matter, and how to choose the right review management tool for your hotel.
- [AI Ranking Factors for Restaurants – 2026 Research](https://myplace.app/ai-ranking-factors-for-restaurants-research-2026/): The findings surprised us. And they have significant implications for how restaurants should think about their online presence. It shows us what works as AI ranking factors for restaurants
- [Your POS Is Getting Smarter. Your Guest Data Should Too.](https://myplace.app/smart-pos-data/): POS platforms are expanding into marketing. Native ad management, loyalty programmes, campaign attribution - all from the same dashboard where you run your floor.
- [New Commerce7 integration: Turn tasting-room WiFi into lifelong customers](https://myplace.app/new-commerce7-integration/): Running a great direct-to-consumer (DTC) programme starts with great data - but first you have to capture that data. Today we’re uncorking our brand-new, one-click integration between MyPlace and Commerce7, the customer-centric commerce platform trusted by hundreds of wineries worldwide. From now on, every guest who logs on to your MyPlace Wi-Fi portal can land in Commerce7’s CRM in real time, ready for follow-ups, club invites and online re-orders.
- [New Leat integration: turning guest WiFi visits into loyal customers](https://myplace.app/myplace-leat-integration-guest-wifi-loyalty/): The moment a visitor connects to Wi-Fi, MyPlace gathers a verified email address, optional demographic fields and rich behavioural signals such as visit frequency and dwell time. With the Leat integration switched on, this data is pushed to Leat in real-time via our secure API - no exports, no manual uploads, no delays. Guests receive a friction-free welcome to your loyalty club, complete with points, vouchers or any custom reward you’ve set up in Leat. It’s loyalty onboarding that feels as effortless for the guest as it does for your team.
- [Bar WiFi: How to Grow Your Bar with Free WiFi](https://myplace.app/bar-wifi/): This guide will show you exactly how to turn bar WiFi into a marketing channel, loyalty builder, and revenue driver.
- [iOS 19 WiFi “One-and-Done” Login](https://myplace.app/ios-19-wifi-myplace/): You’re in a hotel lobby with an iPhone in one hand, a MacBook on your lap, and an iPad in the backpack. The Wi-Fi hotspot’s “Hi-there-please-read-our-terms” page greets each gadget like an over-zealous bouncer checking ID. Three devices, three form-fills, plenty of eye-rolls. iOS 19 WiFi changes are on their way...
- [A Faster Ticket Booth for Wi-Fi: What RFC 8910 Means for Captive Portals](https://myplace.app/rfc-8910-captive-portal/): RFC 8910 is simply a new way to hand every device a clear, instant map to that booth the moment it joins the network. Here’s how it works and why it matters.
- [WiFi for Coffee Shops: The Complete Guide](https://myplace.app/wifi-coffee-shop/): Free and reliable WiFi is no longer a perk—it’s an expectation in modern coffee shops.
- [Restaurant WiFi Marketing: The Complete Guide](https://myplace.app/restaurant-wifi-marketing/): But unfortunately, restaurant WiFi marketing is not as simple as just enabling guest WiFi and hoping for the best.
- [New Integration: MyPlace Now Works Seamlessly with Zyxel](https://myplace.app/new-integration-myplace-now-works-seamlessly-with-zyxel/): We’re excited to announce our newest integration — MyPlace now works with Zyxel Nebula, bringing smart guest WiFi experiences to a whole new category of networks.
- [12 Marketing Ideas for a Small Restaurant](https://myplace.app/marketing-ideas-small-restaurant/): In this guide, I'm going to share with you the best marketing ideas for a small restaurant specifically.
- [How to Get More Email Subscribers into Klaviyo](https://myplace.app/how-to-get-more-email-subscribers-into-klaviyo/): In today’s competitive market, growing a robust email list is essential for restaurants and retail businesses looking to build customer loyalty and drive repeat business. With the power of email marketing, you can communicate directly with your audience, share promotions, and nurture long-term relationships. Klaviyo is an amazing service, but like any great engine, it needs fuel to make it run. This article discusses ways to get more email subscribers into Klaviyo. We’ll explain why Klaviyo is an excellent choice and dive into various methods for capturing email subscribers, touching on the advantages and disadvantages for each
- [5 Best Captive Portal Software Platforms](https://myplace.app/best-captive-portal-software/): Captive portal software controls how users access guest WiFi. It manages login methods, consent, branded access journeys, data capture, and integrations with the tools your business already uses.
- [21 Restaurant Marketing Ideas: How to Promote a Restaurant](https://myplace.app/restaurant-marketing-ideas/): Restaurant marketing ideas I've listed below aim to help you overcome those issues and promote your restaurant so that your business can scale.
- [MyPlace launches new integration with Cinch](https://myplace.app/myplace-launches-new-integration-with-cinch/): We’re excited to announce a powerful new integration between MyPlace and Cinch! This partnership connects your guest WiFi data with Cinch's advanced marketing tools, making it easier than ever to create highly targeted campaigns. By bringing these two platforms together, we’re unlocking new opportunities for businesses to engage with their customers and drive meaningful results.
- [Introducing MyPlace’s New Integration with Zapier](https://myplace.app/zapier-myplace-integration-news/): We are excited to announce a game-changing addition to MyPlace: our new integration with Zapier! If you’ve been looking for ways to supercharge your workflows and maximize the potential of your WiFi guest experience, this integration is here to make that happen.
- [What is WiFi Marketing?](https://myplace.app/wifi-marketing/): In this guide, I'll tell you everything I know about WiFi marketing.
- [What is a WiFi Captive Portal?](https://myplace.app/captive-portal/): The captive portal is the system behind it that decides who gets through, for how long, and with what limits. It controls login options, email or social or vouchers, sets bandwidth and time limits, and records consent so the business can meet policy and privacy requirements. Same idea works on wired guest networks too, not just WiFi.
- [Cisco Captive Portal Software](https://myplace.app/cisco-captive-portal-software/): Navigating the realm of wireless access points can seem daunting, especially when ensuring security and convenience for your users. Did you know Cisco Captive Portal Software offers a seamless solution for such concerns? This blog post is geared to help you understand how to set up, customize, and efficiently manage this versatile tool.
- [20 Best Restaurant Marketing Tools](https://myplace.app/restaurant-marketing-tools/): So, keep reading to find out what restaurant marketing tools to use for social media management, email marketing, WiFi marketing, local SEO, loyalty programs, and more. 
- [Purple.ai Alternative](https://myplace.app/purple-ai-alternative/): Guest WiFi offers an incredible opportunity to get your customers online, connect with them, and capture valuable marketing data. Find out what makes MyPlace the best alternative to Purple.ai for managing your guest WiFi access.
- [Cloud4Wi Alternative](https://myplace.app/cloud4wi-alternative/): If you’re running a business with multiple physical locations, then you must already know this: There is no better way to capture customer emails and start building relationships with them than by capitalizing on your Guest WiFi. Yet, to do this, you must use a tool dedicated to helping businesses like yours capture emails on WiFi. 
- [Beambox Alternative](https://myplace.app/beambox-alternative/): FACT: Both platforms—MyPlace and Beambox—offer fantastic opportunities to capture customer data on your WiFi network, connect with customers, and boost customer retention and sales. But only one is laser-focused on helping you launch captive portals that turn your WiFi into a powerful marketing engine. 
- [8 Best WiFi Marketing Tools](https://myplace.app/wifi-marketing-tools/): WiFi marketing tools, in turn, enable you to do it all and more. 
- [New Integration: Get more data into OneSignal with MyPlace](https://myplace.app/onesignal-myplace-wifi/): In today's digital marketplace, effective customer engagement is not just beneficial; it's essential. We're excited to announce a powerful new integration between MyPlace and OneSignal that will revolutionize how you connect with your customers. This post will explore the benefits and capabilities of this integration, and how it can transform your marketing strategies.
- [UniFi External Portal Server – Build vs Buy](https://myplace.app/unifi-external-portal-server-build-vs-buy/): In this article, we highlight the factors you need to consider when deciding whether to build or buy a UniFi external portal server. We touch on the benefits of using an external portal server, the differences between the UniFi default Hotspot option and the external portal option, and the other factors to consider when building or buying a UniFi external portal server. Read on to learn more about the best option for your business.
- [WiFi Email Capture: Capturing Emails Through Guest WiFi](https://myplace.app/wifi-email-capture/): WiFi email capture is the process of collecting customer email addresses through a branded WiFi login page. When guests connect to your venue's WiFi, they enter their email to get online, giving you a compliant, automated way to build a marketing list from foot traffic you already have.
- [Disabling Splash Page Login with Meraki](https://myplace.app/wifi-loyalty-integration/): As a business owner, providing seamless Wi-Fi access to guests and customers is essential in today's connected world. Cisco Meraki splash pages are an excellent solution for managing guest authentication and data capture while also offering customization options that can enhance brand recognition.
- [MyPlace accepted into TinySeed Accelerator Program](https://myplace.app/myplace-tinyseed-accelerator-program/): We are thrilled to announce that MyPlace (formerly MyPlace Connect) has been accepted to join TinySeed, an accelerator designed for B2B SaaS (Software as a Service) companies
- [Supercharge Your ActiveCampaign with MyPlace WiFi Integration](https://myplace.app/active-campaign-wifi-email-capture/): Hey ActiveCampaign users! If you’ve been on the hunt for a reliable WiFi data capture service to complement your marketing automation, your search ends today. We're pumped to introduce MyPlace's new integration with ActiveCampaign, a match made in marketing heaven. Ready to level up your data game? Let's get into it!
- [MyPlace launches Cambium Networks Integration](https://myplace.app/myplace-launches-cambium-integration/): We're thrilled to announce a game-changing update that's set to supercharge your WiFi management experience. If you're familiar with Cambium Networks, you already know they're a big deal in the world of scalable, reliable WiFi solutions. Now, imagine combining that powerhouse with MyPlace's cutting-edge captive portal service. The result? A match made in WiFi heaven.
- [Capture Guest Email on Cambium](https://myplace.app/capture-guest-email-on-cambium/): Finding new ways to engage with your customers is crucial, especially in a digital-savvy world. Cambium Networks has made this task simpler for businesses by allowing them to capture guest emails.
- [Cisco Meraki Splash Page](https://myplace.app/cisco-meraki-splash-page/): A Cisco Meraki splash page is the captive portal that appears when a guest connects to a WiFi network running on Meraki access points. Before granting internet access, it can require the guest to accept terms, sign in, or enter details like an email address. It controls access and captures data at the point of connection.

## Case Studies
- [AVA MediterrAegean: 64 Google Reviews in 30 Days with MyPlace](https://myplace.app/case-studies/ava-mediterraegean-google-reviews-case-study/): AVA MediterrAegean holds a 4.8-star rating on Google and is consistently booked out. That kind of reputation does not happen by accident. Behind the scenes, Riviera Dining Group uses MyPlace to keep a steady flow of five-star reviews coming in, automatically, without adding any work for the team on the floor.
- [How Felipe’s Taqueria Uses Guest WiFi to Fuel Real-Time Engagement](https://myplace.app/case-studies/felipes-taqueria-guest-wifi/): Felipe’s Taqueria wanted to do more than offer free internet, they wanted to use that moment of connection to deepen their relationship with guests. With over 1,000 visitors connecting in just a few months, MyPlace gave them a simple way to collect rich, actionable guest data while preserving the friendly, low-pressure vibe of their brand. Today, that data powers outreach and retention across all six locations.
- [How Lower Mill Estate Uses Guest WiFi to Drive Personalised Engagement](https://myplace.app/case-studies/lower-mill-estate-guest-wifi/): The team at Lower Mill Estate was already delivering a premium guest experience, supported by strong brand presence and thoughtful marketing. Still, they saw an opportunity to connect with guests in a more timely and personalized way during their stay, particularly those accessing WiFi who hadn’t booked directly or weren’t yet in their CRM.
- [Cricket South Africa & MyPlace – High‑Density WiFi at the Bullring](https://myplace.app/case-studies/stadium-guest-wifi-case-study/): The 2024-25 season turned DP World Wanderers Stadium into a test case for high-density connectivity. With crowds filling the Bullring, The DP World Wanderers required stadium guest WiFi capture portal that could flex with match-day surges - through their official IT Partner, Z3 Technologies, they chose MyPlace to make stadium-wide guest access effortless.
- [From Missed Opportunities to Targeted Campaigns: The Clyde Theater’s WiFi Story](https://myplace.app/case-studies/targeted-campaigns-clyde-theaters-wifi-story/): As one of Indiana’s premier entertainment venues, The Clyde Theater blends vintage charm with modern production in a 2,400-capacity performance space that hosts national touring acts and delivers full-night experiences through its connected restaurant and upscale amenities. While their digital marketing team was already growing a solid list through ticketing platforms, contests, and social media, a critical segment was still out of reach: walk-up buyers and casual attendees. Without a clear way to engage these guests, the venue lacked visibility into audience behavior and missed opportunities to convert one-time visits into long-term loyalty. That’s where MyPlace came in, offering a simple but powerful way to bridge that data gap.
- [How Linganore Turned Event Foot Traffic Into a High-Performing Marketing Strategy](https://myplace.app/case-studies/linganore-high-performing-marketing-strategy/): Linganore Winecellars turned a blind spot in their guest experience into a marketing advantage. By capturing data from on-site visitors who previously went unnoticed, especially during large-scale events, they’ve significantly expanded their CRM with qualified, engaged contacts. What was once a missed opportunity is now a key driver of audience growth, smarter segmentation, and repeat ticket sales.
- [How Incognito Bars Boosted Customer Engagement with WiFi Email Capture](https://myplace.app/case-studies/airship-myplace/): By integrating MyPlace’s WiFi email capture solution, they revolutionized their approach, transforming their marketing database from a fraction of its potential to an impressive 101,000 contacts, with 71,000 active users. Guest WiFi email capture was responsible for building 90% of their customer emails database.

## Documentation
- [MikroTik (RouterOs)](https://myplace.app/documentation/wifi-brand-integration-guides/mikrotik-guest-portal/): To connect myplace.app to MikroTik, you give MyPlace access to the router's API and it configures the guest portal for you. MikroTik has no cloud portal, so everything happens against the router itself — but you only need two things on it, and MyPlace does the rest.
- [Connect Through Your UniFi Account (No Public IP Needed)](https://myplace.app/documentation/wifi-brand-integration-guides/ubiquiti-unifi/unifi-without-port-forwarding/): Connect your UniFi network to MyPlace without port forwarding — through your UniFi account instead of your controller's address. There is no IP address to give us, no firewall rule to open, and no controller login to share; MyPlace reaches your console through the same UniFi account you already use at unifi.ui.com.
- [Aruba](https://myplace.app/documentation/wifi-brand-integration-guides/aruba/): To connect myplace.app to Aruba Central, you need to create an API application in the ArubaCentral portal. This will provide you with the credentials required in the Add New NetworkController form.
- [Omada](https://myplace.app/documentation/wifi-brand-integration-guides/omada/): Integrating MyPlace with your TP-Link Omada controller gives you a fully branded guest Wi-Fi login with centralized control and monitoring. Whether using a local or cloud-based controller, the setup process only takes a few steps.
- [UniFi Zone-Based Firewalls](https://myplace.app/documentation/wifi-brand-integration-guides/ubiquiti-unifi/ubiqui-unifi-zone-based-firewalls/): UniFi’s Zone-Based Firewall (ZBF) simplifies rule management by organizing networks into logical zones such as:
- [MyPlace Facts](https://myplace.app/documentation/general-info/facts/): Updated: Oct 20, 2025 (Europe/Dublin)
- [MyPlace Connect is now MyPlace](https://myplace.app/documentation/general-info/myplace-connect/): Since 2017, MyPlace Connect has been helping hospitality venues capture guest emails and market smarter. In 2023, we rebranded to MyPlace.
- [Ruckus One](https://myplace.app/documentation/wifi-brand-integration-guides/ruckus/myplace-ruckus-one/): Integrating MyPlace with your Ruckus One cloud controller allows you to offer a seamless, branded guest Wi-Fi login experience across your wireless network. This guide walks you through the process of connecting your Ruckus One controller to MyPlace and completing the required setup.
- [Commerce7](https://myplace.app/documentation/integrations/commerce7/): Commerce7 is a modern commerce platform tailored for the wine industry, enabling wineries to manage direct-to-consumer sales across POS, eCommerce, and club channels. It offers tools for personalized shopping experiences, customer data management, and seamless integration with loyalty, CRM, and marketing systems.
- [Integrations](https://myplace.app/documentation/integrations/)
- [Dotdigital](https://myplace.app/documentation/integrations/dotdigital/): Dotdigital is a marketing automation platform that helps businesses connect with their customers through email, SMS, and omnichannel campaigns. Integrate Dotdigital to sync contacts, automate messages, and track engagement seamlessly.
- [Zyxel](https://myplace.app/documentation/wifi-brand-integration-guides/zyxel/): Integrating MyPlace with your Zyxel (Nebula) controller allows you to offer a fully branded guest Wi-Fi login experience with minimal configuration. The integration process is straightforward and only takes a few minutes to get up and running.
- [Ruckus](https://myplace.app/documentation/wifi-brand-integration-guides/ruckus/): Integrating MyPlace with your Ruckus SmartZone Controller allows you to display a branded Wi-Fi login seamlessly. This guide walks you through the setup process for different types of Ruckus SmartZone controllers and the necessary configurations to ensure MyPlace functions properly.
- [UniFi Cloud Gateways](https://myplace.app/documentation/wifi-brand-integration-guides/ubiquiti-unifi/unifi-cloud-gateways/): A static public IP is required for the cloud gateway. If the cloud gateway is behind another primary router, you’ll need to configure a port forward from the primary router to the UniFi cloud gateway on port 443
- [Self Hosted UniFi Controllers](https://myplace.app/documentation/wifi-brand-integration-guides/ubiquiti-unifi/self-hosted-unifi-controllers/): MyPlace supports integration with self-hosted UniFi controllers for full network automation and guest management. This setup works for both cloud-hosted and locally hosted deployments. Review the details below to ensure correct configuration and connectivity.
- [Official UniFi Hosting](https://myplace.app/documentation/wifi-brand-integration-guides/ubiquiti-unifi/official-unifi-hosting/): If you are using the official UniFi hosting service, then the first thing you will need is the inform url. You will find this in the main dashboard view in the upper left hand corner. There are a number of links and you need to find one called ‘Copy Inform URL’
- [UniFi Cloud Keys](https://myplace.app/documentation/wifi-brand-integration-guides/ubiquiti-unifi/unifi-cloud-keys-2/): A local user is required to make the required API connection to the UniFi cloud key controller. The user created should not be connected with the UniFi OS cloud account and specifically needs to be a local user only. Follow the steps below to create a local user
- [User credentials](https://myplace.app/documentation/connecting-wifi-networks/user-credentials/): To allow MyPlace to communicate with your network controller, user credentials or API credentials are required. These credentials act as the gateway, granting MyPlace access to the necessary functions of the controller, such as guest onboarding and data collection. Without these credentials, MyPlace cannot integrate with your Wi-Fi network effectively.
- [Getting Started](https://myplace.app/documentation/general-info/getting-started/): MyPlace connects directly to your existing Wi-Fi network, enabling you to capture valuable customer data, such as email addresses, from guests who use your Wi-Fi. To start using MyPlace, you’ll need a Wi-Fi network in place that can be integrated with the platform. This is how MyPlace captures data from your guests, making it a critical requirement for businesses looking to enhance their customer engagement.
- [Cisco Meraki](https://myplace.app/documentation/wifi-brand-integration-guides/cisco-meraki/): Setting up MyPlace on your Cisco Meraki dashboard is quick and easy, taking just a few minutes to get started. Once installed, MyPlace will display your branded Wi-Fi login on your chosen network. The integration is API-based and automated, meaning no technical expertise is required to connect MyPlace to your Meraki networks.
- [WiFi Brand integration guides](https://myplace.app/documentation/wifi-brand-integration-guides/): Thank you for taking the time to check out My Place Connect. Did you have general questions about My Place Connect, FAQ or questions about our features? Below are some links to general information about us and what we do.
- [Cloud controller vs local hardware controller](https://myplace.app/documentation/connecting-wifi-networks/cloud-controller-vs-local-hardware/): A network controller can exist in one of two forms: cloud-based or as a local hardware controller on the physical site. Regardless of which setup your network uses, MyPlace requires an API connection or similar access to integrate seamlessly and perform its functions, whether it's onboarding guests or gathering data.
- [How MyPlace connects to your WiFi](https://myplace.app/documentation/connecting-wifi-networks/how-myplace-connects-wifi/): All Wi-Fi networks, regardless of the manufacturer, share several core components that make them function. These typically include access points (which distribute the Wi-Fi signal), switches (which connect devices within the network), and firewalls (which provide security by managing traffic flow). While the specific products and configurations may vary, the underlying structure of these networks is broadly similar, allowing MyPlace to integrate seamlessly.
- [Connecting your WiFi networks](https://myplace.app/documentation/connecting-wifi-networks/): Thank you for taking the time to check out My Place Connect. Did you have general questions about My Place Connect, FAQ or questions about our features? Below are some links to general information about us and what we do.
- [Who is MyPlace for?](https://myplace.app/documentation/general-info/who-is-myplace-for/): MyPlace is designed for businesses that already have their own CRM, email platforms, or customer data platforms (CDPs) in place and are looking to enrich that data with insights from their Wi-Fi networks. If you have an existing Wi-Fi infrastructure and want to seamlessly connect it to your CRM to gather customer information and engagement data, MyPlace provides the perfect solution. We specialize in integrating Wi-Fi networks with your existing systems to maximize the value of your customer data.
- [General Info](https://myplace.app/documentation/general-info/): Thank you for taking the time to check out My Place. Did you have general questions about My Place, FAQ or questions about our features? Below are some links to general information about us and what we do.
- [About MyPlace](https://myplace.app/documentation/general-info/about-myplace/): MyPlace is an automated review generation and marketing data platform for restaurants and hospitality businesses. MyPlace connects guest WiFi and other touchpoints to your CRM, email tools, and automates your review generation, so every visit becomes a chance to earn a review and capture useful data.
- [Cambium](https://myplace.app/documentation/wifi-brand-integration-guides/cambium/): To integrate Cambium with MyPlace, your network must be managed using **cnMaestro**, Cambium's network management platform. Whether you are using the **cloud-based** or on-premises version of cnMaestro, you'll need API credentials to connect with MyPlace. 
- [Ubiquiti UniFi](https://myplace.app/documentation/wifi-brand-integration-guides/ubiquiti-unifi/): The UniFi network controller can come in various types, with each one requiring a slightly different implementation with MyPlace

## Integrations
- [GoHighLevel](https://myplace.app/integrations/gohighlevel/): GoHighLevel is an all-in-one CRM and marketing platform for agencies and small businesses, combining lead capture, pipelines, email and SMS marketing, and workflow automation.
- [Shopify](https://myplace.app/integrations/shopify/): Shopify is an ecommerce platform for online and in-person retail. It powers storefronts, checkout, customer lists, and marketing for merchants of every size.
- [Square](https://myplace.app/integrations/square/): Square is a payments and point-of-sale platform used by restaurants, bars, and retail. It handles checkout, the customer directory, loyalty, and marketing in one system.
- [Dotdigital](https://myplace.app/integrations/dotdigital/): Dotdigital is a marketing automation platform for email, SMS, and more. It helps businesses capture data, build segments, and deliver personalized journeys at scale.
- [Commerce7](https://myplace.app/integrations/commerce7/): Commerce7 is an all-in-one DTC platform built for wineries - ecommerce, club, POS, and CRM
- [Leat](https://myplace.app/integrations/leat/): Leat is a CRM and loyalty platform that helps hospitality and retail businesses drive repeat visits and loyalty
- [Cinch](https://myplace.app/integrations/cinch/): Cinch is a customer first marketing automation data platform. Cinch helps personalize at scale for remarkable results
- [Salesforce](https://myplace.app/integrations/salesforce/): As the world’s most trusted customer relationship management (CRM) platform, Salesforce can help bring companies and customers together.
- [Zapier](https://myplace.app/integrations/zapier/): Zapier integration lets you combine user interfaces, data tables, and logic to build and automate anything you can imagine.
- [Hubspot](https://myplace.app/integrations/hubspot/): The Hubspot integration allows seamless access to your data, teams, and customers on one AI-powered platform, which will grow your business.
- [OneSignal](https://myplace.app/integrations/onesignal/): OneSignal offers a robust suite of messaging tools designed specifically for eCommerce businesses.
- [Klaviyo](https://myplace.app/integrations/klaviyo/): It offers a range of features to help businesses create targeted email campaigns.
- [Facebook Custom Audience](https://myplace.app/integrations/facebook-custom-audience/): Facebook Custom Audience is an essential tool for any business looking to optimize their Facebook strategy.
- [Ruckus and Airship CRM](https://myplace.app/integrations/airship/ruckus-and-airship-crm/): Facebook Custom Audience is an essential tool for any business looking to optimize their Facebook strategy.
- [Airship](https://myplace.app/integrations/airship/): Airship is building the next generation of guest engagement. Hospitality-focused tech that helps restaurants, pubs, cafes, and hotels send targeted, personalised marketing.
- [ActiveCampaign](https://myplace.app/integrations/activecampaign/): Many companies leverage ActiveCampaign to boost customer engagement and increase revenue.
- [Mailchimp](https://myplace.app/integrations/mailchimp/): Automatically create and update records in Mailchimp directly from your WiFi Guest Portal.

## Videos
- [Revolutionize Your WiFi Experience: Product Updates May 2023](https://myplace.app/videos/revolutionize-your-wifi-experience-product-updates-may-2023-7/): Welcome to our latest video on how to capture guest emails using UniFi networks! In this tutorial, we’ll show you how to effectively build your marketing database by leveraging the power of UniFi’s email capture capabilities.
- [Comparing MyPlace Connect and Beambox](https://myplace.app/videos/comparing-myplace-connect-and-beambox-3/): Welcome to our latest video on how to capture guest emails using UniFi networks! In this tutorial, we’ll show you how to effectively build your marketing database by leveraging the power of UniFi’s email capture capabilities.
- [Revolutionize Your WiFi Experience: Product Updates May 2023](https://myplace.app/videos/revolutionize-your-wifi-experience-product-updates-may-2023-5/): Whether you’re managing a hotel, restaurant, or any business that offers guest WiFi, this video is packed with insights to help you enhance your marketing efforts and boost customer retention.
- [Comparing MyPlace Connect and Beambox](https://myplace.app/videos/comparing-myplace-connect-and-beambox-2/): Welcome to our latest video on how to capture guest emails using UniFi networks! In this tutorial, we’ll show you how to effectively build your marketing database by leveraging the power of UniFi’s email capture capabilities.
- [Revolutionize Your WiFi Experience: Product Updates May 2023](https://myplace.app/videos/revolutionize-your-wifi-experience-product-updates-may-2023-4/): Welcome to our latest video on how to capture guest emails using UniFi networks! In this tutorial, we’ll show you how to effectively build your marketing database by leveraging the power of UniFi’s email capture capabilities.
- [Capture Email on UniFi: Build Your Marketing Database with Ease](https://myplace.app/videos/capture-email-on-unifi-build-your-marketing-database-with-ease-2/): Welcome to our latest video on how to capture guest emails using UniFi networks! In this tutorial, we’ll show you how to effectively build your marketing database by leveraging the power of UniFi’s email capture capabilities.
- [Revolutionize Your WiFi Experience: Product Updates May 2023](https://myplace.app/videos/revolutionize-your-wifi-experience-product-updates-may-2023-3/): Welcome to our latest video on how to capture guest emails using UniFi networks! In this tutorial, we’ll show you how to effectively build your marketing database by leveraging the power of UniFi’s email capture capabilities.
- [Capture Email on UniFi: Build Your Marketing Database with Ease](https://myplace.app/videos/capture-email-on-unifi-build-your-marketing-database-with-ease-3/): Welcome to our latest video on how to capture guest emails using UniFi networks! In this tutorial, we’ll show you how to effectively build your marketing database by leveraging the power of UniFi’s email capture capabilities.
- [Revolutionize Your WiFi Experience: Product Updates May 2023](https://myplace.app/videos/revolutionize-your-wifi-experience-product-updates-may-2023-6/): Welcome to our latest video on how to capture guest emails using UniFi networks! In this tutorial, we’ll show you how to effectively build your marketing database by leveraging the power of UniFi’s email capture capabilities.
- [Revolutionize Your WiFi Experience: Product Updates May 2023](https://myplace.app/videos/revolutionize-your-wifi-experience-product-updates-may-2023-2/): Whether you’re managing a hotel, restaurant, or any business that offers guest WiFi, this video is packed with insights to help you enhance your marketing efforts and boost customer retention.
- [Comparing MyPlace Connect and Beambox](https://myplace.app/videos/comparing-myplace-connect-and-beambox/): Welcome to our latest video on how to capture guest emails using UniFi networks! In this tutorial, we’ll show you how to effectively build your marketing database by leveraging the power of UniFi’s email capture capabilities.
- [Capture Email on UniFi: Build Your Marketing Database with Ease](https://myplace.app/videos/capture-email-on-unifi-build-your-marketing-database-with-ease/): Welcome to our latest video on how to capture guest emails using UniFi networks! In this tutorial, we’ll show you how to effectively build your marketing database by leveraging the power of UniFi’s email capture capabilities.
- [Revolutionize Your WiFi Experience: Product Updates May 2023](https://myplace.app/videos/revolutionize-your-wifi-experience-product-updates-may-2023/): Whether you’re managing a hotel, restaurant, or any business that offers guest WiFi, this video is packed with insights to help you enhance your marketing efforts and boost customer retention.

## Pages
- [Fydelia Alternative](https://myplace.app/fydelia-alternative/): Fydelia is a captive portal and WiFi marketing platform. It gets guests online through a branded login page, captures and verifies their email, runs campaigns and prize mechanics off that data, and can prompt guests for a Google or TripAdvisor review afterwards.
- [WiFi Compliance](https://myplace.app/feature/wifi-compliance/): Guest and staff WiFi you can answer for: every user identified, every session logged with IP and device, acceptance of your terms recorded. Runs on the controller you own.
- [Spotipo Alternative](https://myplace.app/spotipo-alternative/): Captini offered social WiFi tools that helped hospitality venues collect guest emails, social follows, and TripAdvisor reviews through their guest WiFi.
- [Ucopia Alternative](https://myplace.app/ucopia-alternative/): MyPlace is a Ucopia alternative that covers the same three jobs - get guests online, capture their data, and market to them - for hotels, restaurants, bars, and conference and event venues. And it adds the job Ucopia doesn't do: review generation on Google and TripAdvisor, with a flat per-location plan price published on our site. The question is whether you want WiFi that just connects your space, or WiFi that fills it.
- [Datto](https://myplace.app/devices/datto/): Unlock the full potential of your Cisco Meraki guest WiFi with MyPlace.
- [ReviewPush Alternative](https://myplace.app/reviewpush-alternative/): ReviewPush is a review-management platform for multi-location businesses. Guests scan a QR code or land on a request you send, rate you, and get pointed at Google.
- [Podium Alternative](https://myplace.app/podium-alternative/): Captini offered social WiFi tools that helped hospitality venues collect guest emails, social follows, and TripAdvisor reviews through their guest WiFi.
- [CaptiFi Alternative](https://myplace.app/captifi-alternative/): CaptiFi offers guest WiFi with email capture, review prompts, and automated email campaigns for hospitality venues, priced by guest volume.
- [Captini Alternative](https://myplace.app/captini-alternative/): Meet the best Captini alternative for hospitality brands that want guest WiFi and reputation growth.
- [Reviews](https://myplace.app/reviews/): 500+ hospitality businesses trust MyPlace to capture guest data, automate marketing, and grow five-star reviews. Here's what our customers say.
- [Review Generation](https://myplace.app/feature/review-generation/): Review generation software automates the process of asking guests for reviews after a real visit, so businesses get more five-star reviews without relying on staff to ask.


- [Automated Review](https://myplace.app/use-cases/automated-reviews/): Automated review requests solve this by inviting customers to share feedback after their visit.
- [Smart Reply with AI](https://myplace.app/use-cases/smart-reply-with-ai/): AI Review Replies
- [Multi Location Reviews](https://myplace.app/use-cases/multi-location-reviews/): MyPlace provides multi-location review generation software for hospitality businesses, allowing restaurant groups, hotel chains, and franchise operators to manage reviews across all venues from one platform.
- [Generate More Reviews](https://myplace.app/use-cases/generate-more-reviews/): Online reviews play a major role in how customers choose where to eat. Before visiting a restaurant, many people check Google to see ratings, read feedback, and compare options.
- [Customer Loyalty](https://myplace.app/use-cases/customer-loyalty/): For most restaurants, cafés, bars, and hotels, repeat customers are the foundation of long-term growth. Guests who return regularly spend more, recommend the venue to others, and help build a strong local reputation.
- [Loyalty Marketing](https://myplace.app/use-cases/loyalty-marketing/): MyPlace allows hospitality venues to turn guest WiFi connections into loyalty marketing. When guests connect to WiFi during their visit, MyPlace captures verified customer data and allows businesses to build loyalty campaigns based on real guest activity.
- [WiFi Marketing](https://myplace.app/use-cases/wifi-marketing/): This is where WiFi marketing becomes valuable.
- [Grow Email List](https://myplace.app/use-cases/grow-email-list/): For many restaurants, cafés, bars, and hotels, building an email list is surprisingly difficult. Guests visit, enjoy their experience, and leave without leaving any contact information behind.
- [Guest WiFi Analytics](https://myplace.app/use-cases/guest-wifi-analytics/): MyPlace provides guest WiFi analytics for hospitality venues, allowing businesses to track visit activity through WiFi connections. By analyzing how guests connect to the network, MyPlace helps venues understand customer behaviour and turn everyday visits into useful insights.
- [Capture Data](https://myplace.app/use-cases/capture-data/): Every day, restaurants, cafés, bars, and hotels serve hundreds of guests. Most of those visits remain anonymous. Customers come in, connect to WiFi, enjoy their visit, and leave without the business learning anything about them.
- [Managed Guest WiFi](https://myplace.app/use-cases/managed-guest-wifi/): Running guest WiFi in a single venue is one thing. Running it across ten, twenty, or a hundred locations is a completely different challenge.
- [Secure Guest WiFi](https://myplace.app/use-cases/secure-guest-wifi/): Providing WiFi has become a basic expectation for guests visiting restaurants, cafés, bars, and hotels. Customers expect to connect easily while they eat, work, or stay at a venue.
- [Social Wifi Login](https://myplace.app/use-cases/social-wifi-login/): Social WiFi login allows venues to let guests access WiFi using their existing social accounts. Instead of entering a password or filling out a form, guests can connect using accounts such as Google or Facebook.
- [Reputation Management Software for Wedding Venues](https://myplace.app/feature/reputation-management-software-wedding-venues/): Reputation management software helps wedding venues collect, respond to, and grow online reviews from one place.
- [Reputation Management Software for Bars](https://myplace.app/feature/reputation-management-software-bars/): Reputation management software for bars is a system that lets bars collect, respond to, and grow online reviews from one place. MyPlace Reputation connects to the touchpoints you already have, Wi‑Fi, payments, and bookings, so you ask at the right moment and reply fast with the right message.
- [Reputation Management Software for Hotels](https://myplace.app/feature/reputation-management-software-hotels/): MyPlace Reputation - a dedicated reputation management software for hotels - pulls every review into one inbox, suggests on-brand replies with AI, and pushes 5‑stars public, issues to be handled in private, and sends you clear reports showing what's going on.
- [Guest WiFi Facebook Integration](https://myplace.app/devices/wifi/guest-wifi-facebook-integration/): Connect guest WiFi Captive Portal to Facebook Custom Audience via MyPlace
- [Guest WiFi OneSignal Integration](https://myplace.app/devices/wifi/guest-wifi-onesignal-integration/): See how guest WiFi OneSignal integration works on MyPlace.
- [Guest WiFi Cinch Integration](https://myplace.app/devices/wifi/guest-wifi-cinch-integration/): See how guest WiFi Cinch integration works on MyPlace.
- [Guest WiFi Leat Integration](https://myplace.app/devices/wifi/guest-wifi-leat-integration/): See how guest WiFi Leat integration works on MyPlace.
- [Guest WiFi Airship Integration](https://myplace.app/devices/wifi/guest-wifi-airship-integration/): See how guest WiFi Airship integration works on MyPlace.
- [SOCi Alternative](https://myplace.app/soci-alternative/): Trusted by more than 500+ companies across the globe
- [Chatmeter Alternative](https://myplace.app/chatmeter-alternative/): Trusted by more than 500+ companies across the globe
- [Blooming Alternative](https://myplace.app/bloom-intelligence-alternative/): If you want an all‑in‑one suite with CDP, presence analytics, marketing automation, and reputation in one place, Bloom Intelligence is a solid choice. 
- [Birdeye Alternative](https://myplace.app/birdeye-alternative/): Birdeye is an enterprise reputation suite. In their own words, "AI agents for multi-location brands": reviews, listings, social publishing, surveys, and approval workflows for organizations like Aspen Dental and Cracker Barrel, priced by sales quote.
- [Guest WiFi Dotdigital Integration](https://myplace.app/devices/wifi/guest-wifi-dotdigital-integration/): See how guest WiFi Dotdigital integration works on MyPlace.
- [Guest WiFi Hubspot Integration](https://myplace.app/devices/wifi/guest-wifi-hubspot-integration/): See how guest WiFi Hubspot integration works on MyPlace.
- [Guest WiFi Commerce7 Integration](https://myplace.app/devices/wifi/guest-wifi-commerce7-integration/): See how guest WiFi Commerce7 integration works on MyPlace.
- [Guest WiFi Mailchimp Integration](https://myplace.app/devices/wifi/guest-wifi-mailchimp-integration/): See how guest WiFi Mailchimp integration works on MyPlace.
- [Guest WiFi Klaviyo Integration](https://myplace.app/devices/wifi/guest-wifi-klaviyo-integration/): See how guest WiFi Klaviyo integration works on MyPlace.
- [WiFi](https://myplace.app/devices/wifi/): Some of the most frequently asked questions about our WiFi Captive Portal Hardware Offer
- [Cambium Dot Digital Integration](https://myplace.app/devices/cambium/cambium-dot-digital-integration/): See how Cambium Dot Digital integration works on MyPlace.
- [Omada Dotdigital Integration](https://myplace.app/devices/omada/omada-dotdigital-integration/): See how Omada Dotdigital integration works on MyPlace.
- [Zyxel Dotdigital Integration](https://myplace.app/devices/zyxel/zyxel-dotdigital-integration/): See how Zyxel Dotdigital integration works on MyPlace.
- [Cambium Airship Integration](https://myplace.app/devices/cambium/cambium-airship-integration/): Connect your Cambium Captive Portal to Airship via MyPlace
- [Zyxel Airship Integration](https://myplace.app/devices/zyxel/zyxel-airship-integration/): See how Zyxel Airship integration works on MyPlace.

## About MyPlace 

MyPlace is the guest engagement platform for multi-unit restaurant groups and hospitality venues (hotels, bars, entertainment). It captures guest data through WiFi and other touchpoints, then automates review generation and marketing campaigns. Every guest who connects to a venue's WiFi becomes a verified marketing contact; an average restaurant captures around 400 verified emails per month.

Key pages:
- [Pricing](https://myplace.app/pricing/): plans from $49/month
- [Review Generation](https://myplace.app/feature/review-generation/): automated review requests timed to the guest's visit
- [Guest WiFi Software](https://myplace.app/feature/guest-wifi-software/)
- [Integrations](https://myplace.app/integrations/): Mailchimp, Klaviyo, HubSpot, Salesforce, Zapier and more
- [Supported WiFi hardware](https://myplace.app/devices/): UniFi, Meraki, Aruba, Ruckus, Cisco and more
- [Book a demo](https://myplace.app/book-demo/)