Cisco Captive Portal Software

Cisco Captive Portal Software

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Introduction to Cisco Captive Portal Software

Navigating the realm of wireless access points can seem daunting, especially when ensuring security and convenience for your users. Did you know Cisco Captive Portal Software offers a seamless solution for such concerns? This blog post is geared to help you understand how to set up, customize, and efficiently manage this versatile tool.

Let’s dive in to unlock its extensive capabilities that could revolutionize your business network environment.

Table of Contents

Setup of Cisco Captive Portal Software

To set up Cisco Captive Portal Software, users can utilize the device GUI and take advantage of the setup wizard for a quick and straightforward installation process.

Using the setup wizard

The Cisco Captive Portal Software setup wizard offers a streamlined way to establish the necessary network framework for your business.

  1. Launch the setup wizard: You gain access to a user-friendly guide that simplifies the initial configuration process, eliminating potential frustrations or missed steps.
  2. Create the guest network: The setup wizard automatically generates a guest network that integrates seamlessly with the Captive Portal software, as highlighted in our important facts.
  3. Assign rights and roles: With this versatile tool, you can easily allocate varied user permissions based on specific company requirements – from basic visitor level access to high-level administrative privileges.
  4. Set bandwidth limitations: The wizard lets you design distinct upstream and downstream traffic restrictions, optimizing network usage without sacrificing performance.
  5. Select security options: From WPA2 Personal – AES to No Security settings, you have full control over the security safeguard of your captive portal.
  6. Utilize verification methods: Choose between diverse authentication methods including guest, local, or RADIUS server authentication for an extra layer of security.
  7. Configure multiple instances of Captive Portal: This feature gives scope for extensive customization by enabling different configurations and settings based on individual needs.

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Configuring in a multi vlan environment

Configuring Cisco Captive Portal Software in a multi-VLAN environment involves multiple steps aimed at optimizing network functionality and security. Here’s how to do it:


  1. Identify and define your different VLANs. This might include separating your internal network from the guest network or segregating various departments within your business.
  2. Set the interVLAN routing on your core router, such as the RV320, to allow communication between identified VLANs.
  3. Configure the Access control rule through the firewall settings of the captive portal software. This step ensures that users connected through one VLAN cannot access resources associated with other VLANs.
  4. Assign appropriate IP subnet for each VLAN and integrate them into the Cisco Captive Portal Software under Network Configuration settings.
  5. Enable captive portal on each VLAN under Wireless Access Points (WAPs) settings by selecting ‘Enable Captive Portal’.
  6. Assign different authentication methods based on user groups or roles for each VLAN under Web Portal Configuration settings.
  7. Customize guest login page for each VLAN, allowing unique branding elements like company logo, acceptance use policy, and more in line with their projected audience.
  8. Implement advanced access rules such as bandwidth assignment for both upstream and downstream traffic separately to manage network performance efficiently across all VLANs.

Key Takeaways

  • The software can be configured in a multi – VLAN environment to optimize network functionality and security, ensuring that users connected through one VLAN cannot access resources associated with other VLANs.
  • Cisco Captive Portal Software provides built-in click-through and sign-on options for convenient guest Wi-Fi access, as well as developer and API capabilities for customization and integration with existing systems.
  • The software supports analytics and data exchange, providing valuable insights into user activity and behavior while seamlessly integrating with third-party systems for enhanced data management.

Features of Cisco Captive Portal Software

Cisco Captive Portal Software offers a range of powerful features, including built-in click-through and sign-on options, developer and API capabilities for customization, as well as support for analytics and data exchange.

Built-in click-through and sign-on options

Cisco Captive Portal Software elevates your wireless access point experience to a whole new level with its built-in click-through and sign-on options. Navigate through the secure portal seamlessly using the click-through option without any credentials, perfect for visitors or clients in need of quick internet access.

For more control, employ the sign-on splash page that grants you power over user accessibility by requiring them to log in using username-password pairs. This advanced feature is compatible with various Cisco Wireless Access Points such as WAP321 and WAP561, delivering both speed and security parallel to wired connections.

It’s an effective method of managing network users while preserving internal network integrity, making it essential for businesses looking to bolster their wireless connectivity solutions.

Cisco Captive Portal Software colour

Developer and API capabilities

Developers looking to enhance and customize their captive portal experience will find the developer and API capabilities of Cisco Captive Portal Software invaluable. With these powerful tools, developers can integrate the captive portal seamlessly into their existing systems and workflows, allowing for a seamless user experience.

By leveraging the developer and API capabilities, developers have full control over the functionality of the captive portal, enabling them to create custom forms, integrate social authentication options such as Google oAuth or Facebook login, and even integrate with other systems like Microsoft Network Policy Server.

These capabilities not only provide flexibility but also enable developers to enhance security measures by implementing single sign-on or limiting access to company employees. The possibilities are endless with Cisco Captive Portal Software’s developer-friendly features

Support for analytics and data exchange

The Cisco Captive Portal Software goes beyond just providing secure network access control. It also offers extensive support for analytics and data exchange, ensuring that you have valuable insights into user activity and behavior.

With built-in analytics capabilities, you can monitor guest demographics, track usage patterns, and measure the success of your marketing campaigns. You can gather data on user engagement, session lengths, and device types to better understand your audience and make informed decisions about network management.

Additionally, the software enables seamless integration with third-party systems for data exchange, allowing you to leverage existing tools and maximize the value of captured user information.

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Customizing Your Captive Portal

To customize your captive portal, create a captive portal profile and personalize the portal page with elements such as your company logo, an Acceptance Use Policy, and other branding options.

Creating a Captive Portal profile

To create a Captive Portal profile with Cisco Captive Portal software, follow these steps:

  1. Access the device GUI of your Cisco Small Business wireless access point (AP) such as WAP321 or WAP561.
  2. Navigate to the “Captive Portals” section in the web – based utility.
  3. Click on the “Add New” button to create a new captive portal profile.
  4. Enter a name for the captive portal profile, ensuring it is descriptive and easy to identify.
  5. Choose the appropriate security options for your captive portal, such as WPA2 Personal – AES, WPA/WPA2 Personal – TKIP/AES, or No Security.
  6. Specify a VLAN ID if you want to assign the captive portal traffic to a specific VLAN within your network.
  7. Set the redirect URL where users will be redirected after successful authentication through the captive portal.
  8. Configure any additional settings according to your requirements, such as enabling performance cookies, functional cookies, privacy statement, targeting cookies, or strictly necessary cookies.
  9. Save the settings and apply them to activate the newly created captive portal profile.
  10. Test the captive portal by connecting a device to your Cisco wireless access point and accessing any webpage. The user should be redirected automatically to the customized guest login page associated with your Captive Portal profile.


Customizing the portal page

Customizing the portal page for Cisco Captive Portal Software offers businesses the opportunity to create a unique and branded experience for their users. Here are some key points to consider when customizing the portal page:


  • Company Branding: Add your company logo to the portal page, creating a professional and consistent brand image.
  • Acceptance Use Policy: Customize the acceptance use policy to meet your specific requirements and ensure compliance with terms of service.
  • Personalized Content: Tailor the content on the portal page to provide relevant information or promotions to your users.
  • Social Authentication: Enable social authentication options such as Google oAuth or Facebook, allowing users to log in through their social media accounts.
  • Custom Forms: Create custom forms on the portal page to collect additional information from users, such as contact details or demographic data.
  • Website Integration: Integrate the captive portal software with your company website for a seamless user experience.

Application of Cisco Captive Portal Software

In the application of Cisco Captive Portal Software, businesses can associate a Captive Portal profile to a Service Set Identifier (SSID) in order to provide secure and convenient wireless access for clients and visitors.

Furthermore, data can be saved and retrieved from the Cisco DNA Spaces Database to enhance customer engagement and gather valuable analytics.

Associate a Captive Portal profile to a Service Set Identifier (SSID)

  • The Captive Portal software provided by Cisco allows users to associate a specific Captive Portal profile to a Service Set Identifier (SSID), providing a seamless and secure guest Wi-Fi experience.
  • By associating a Captive Portal profile to an SSID, administrators can customize the login page and authentication options for guests accessing the network through that specific SSID.
  • This feature is particularly useful in business environments where multiple SSIDs are used to segregate different network resources or provide different types of wireless access.
  • With this capability, businesses can create a unique and personalized login experience for each SSID, enhancing their branding and user engagement.
  • Administrators can also set different authentication methods for each SSID, such as social media logins, SMS verification codes, or self-registration forms, allowing them to tailor the guest access experience based on their specific requirements.
  • By associating a Captive Portal profile to an SSID, businesses can also enforce bandwidth limitations or assign preferential access rules for guests accessing the network through that particular SSID.
  • This level of granular control ensures that businesses can optimize their network resources while still providing a seamless and secure wireless experience for their guests.


  • The Cisco Captive Portal software supports multiple authentication options including social media logins, SMS verification codes, self-registration forms, RADIUS/LDAP/Active Directory integration, Google oAuth, Facebook login, and more.
  • The software provides support for analytics and data exchange capabilities, which allows businesses to gain insights into guest demographics and behavior while ensuring compliance with terms of service.
  • Cisco Captive Portal software offers developer and API capabilities, enabling businesses to integrate the captive portal functionality with other systems or applications seamlessly.
  • Businesses can customize the look and feel of the captive portal page by adding their company logo, creating an acceptance use policy message, and configuring other design elements.

Saving and retrieving data from Cisco DNA Spaces Database

The Cisco Captive Portal Software utilizes the Cisco DNA Spaces Database for saving and retrieving data. Here are some key points to understand about this feature:

  • The Cisco DNA Spaces Database is a powerful tool used to store and manage data related to user interactions within the captive portal.
  • It allows administrators to save and retrieve information such as user demographics, login history, and device details.
  • By leveraging the capabilities of the database, businesses can gain valuable insights into guest behavior and preferences.
  • This data can be used for targeted marketing campaigns, improving customer engagement, and enhancing business workflows.
  • The Cisco Captive Portal Software seamlessly integrates with the Cisco DNA Spaces Database to provide a comprehensive solution for capturing and analyzing guest data.

Conclusion: The Benefits of Implementing Cisco Captive Portal Software

Implementing Cisco Captive Portal Software offers numerous benefits for businesses. With its customizable login pages, multiple authentication options, and advanced analytics capabilities, it provides a convenient and secure wireless access solution.

Furthermore, the ability to assign different roles and bandwidth allocations enhances network management efficiency. Overall, Cisco Captive Portal Software empowers businesses to create a seamless guest experience while maintaining network security.

To learn more about how MyPlace Connect can help your business, please visit our product page and resource section. Check out our pricing page and get in touch if you have any questions


Cisco Captive Portal Software is primarily used to authenticate and authorize users accessing a network through a Wi-Fi hotspot or public internet connection. It provides a secure login page where users can enter their credentials before gaining access to the network.

When a user connects to a Wi-Fi hotspot or enters a public internet connection, they are redirected to the captive portal login page. The software verifies the user’s credentials and grants access based on predefined rules and policies set by the network administrator.

Yes, Cisco Captive Portal Software allows administrators to customize the appearance of the login page with branding elements such as logos, colors, and messages. This helps create a cohesive user experience that aligns with an organization’s visual identity.

Yes, Cisco Captive Portal Software supports guest registration features, allowing visitors to register themselves by providing necessary information such as name, email address, or phone number. This simplifies the onboarding process for guests while enabling organizations to gather essential data for analytics or communication purposes

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