Turn guest engagement into real business growth
From guest data capture to automated marketing and review generation, MyPlace gives you flexible plans that grow with your business and strengthen your customer relationships.
USD - USD
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EUR - GBP
Essentials
Safe, compliant guest WiFi that captures every login with verified email data.
$49
per location
per month
Essentials plan Features:
Growth
Use guest WiFi data to fuel smarter marketing and accelerate growth.
$79
per location
per month
Everything in Essentials, plus:
Reputation
Protect your brand, generate five-star reviews, and grow your local reputation.
$159
per location
per month
Everything in Growth, plus:
Review Starter
Included at no extra charge in Starter, Growth and
Reputation packages.
$49
per location
per month
Features include:
Integrations
Flexible integrations that let you shape your plan your way.
Tier 1 Integrations
Connect MyPlace with popular marketing tools for seamless and reliable automation.
Integrations include:
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Constant Contact
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Mailchimp
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Leat
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Cinch
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Zapier
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Airship
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Zoho
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OneSignal
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Clientify
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Square
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Facebook Custom Audience
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Klaviyo
Tier 2 Integrations
Deeper integration with enterprise marketing and CRM platforms for advanced capabilities.
Integrations include:
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Dotdigital
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Hive
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Hubspot
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Commerce7
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Active Campaign
*Integrations shown here may already be included in your plan. If not, they’re available as optional add-ons that can be added to any plan.
Email bundle add ons
Add-on email bundles let you capture more new guest emails across your entire organisation.
Each bundle is shared across all venues - not limited to a single site.
250 Email
Capture 250 more new guest emails across all sites
$30
500 Email
Capture 500 more new guest emails across all sites
$50
1,000 Email
Capture 1,000 more new guest emails across all sites
$90
5,000 Email
Capture 5,000 more new guest emails across all sites
$400
10,000 Email
Capture 10,000 more new guest emails across all sites
$700
MyPlace vs other email capture options
Essentials Plan
Unlock premium features to capture quality customer data effortlessly and boost your CRM efficiency.
$49/ month
| Email Capture Method | Cost per subscriber |
|---|---|
| WiFi Email Capture | $0.22 |
| Online Reservations | $0.53 |
| Loyalty Programs | $1.06 |
| Contests & Giveaways | $1.42 |
| In Store Signup | $1.91 |
*Data based on 350 new emails per month
Trusted by more than 500+ companies across the globe
“I would highly recommend MyPlace to anyone who wants to expand their marketing capabilities!”
CIO
“Super helpful and probably the best support from a platform/partner i’ve received in a very long a term!”
Senior Associate, Marketing
“Excellent support, very kind and knew exactly what to do. Thanks!”
CIO
Frequently asked questions
Can’t find what you’re looking for? Contact us we’re ready to help you.
Essentials Plan FAQs
All MyPlace plans, including Essentials, Growth, and Reputation, are billed per location. You only pay for sites that are active. Each venue is managed under the same account so billing stays simple even as you add more locations.
No. Pricing is based per location, not per access point. You can have multiple access points under a single venue without affecting your monthly cost.
Yes. MyPlace is fully compliant with GDPR, CCPA, and other local data privacy regulations. Your guest data is encrypted, stored securely, and never shared or sold.
Yes. MyPlace verifies every email during and after login to ensure that all addresses are valid and usable in your marketing tools.
Yes. You can export all collected guest data in CSV format at any time for backup or use in other systems.
Yes. MyPlace recognises returning devices automatically, allowing guests to reconnect without re-entering their details each time.
You can choose between Flex Pricing, where extra emails are billed at a small additional rate, or a Fixed Limit, where WiFi continues as normal but new guest data is stored safely and not available for export until you upgrade or add a bundle.
Yes. All plans include step-by-step setup with no technical experience required. Most customers are online and capturing data within minutes.
Growth Plan FAQs
Some integrations may already be included in your plan. If not, they’re available as optional add-ons that can be added to any plan. Tier 1 integrations are $20 per month, and Tier 2 integrations are $30 per month.
Growth includes Klaviyo, Mailchimp, Zapier, Facebook Custom Audiences, Loom, Cinch, and OneSignal. All integrations are included in the monthly price and connect instantly by API with no setup or hidden fees.
Data flows instantly by API once a guest connects to your WiFi. Emails, names, and other captured fields appear in your connected apps within seconds, keeping your marketing and automations always up to date.
Email bundles are shared across your entire organization rather than by site. Each venue includes its own monthly emails, but any extra bundles you purchase can be used by all locations under the same account whenever needed.
Yes. You can enable a phone number field on your guest WiFi signup form to collect both email and phone details. This gives you more ways to reconnect with guests for marketing or customer service.
Growth gives you data on guest visit frequency, dwell time, and location tagging. These insights help you understand returning visitors, identify trends, and measure how marketing activity drives footfall.
Yes. You can edit subject lines, templates, and branding for your guest emails so every interaction reflects your tone and identity. Customization is quick to set up and easy to adjust at any time.
You can choose between Flex Pricing, where extra emails are billed at a small additional rate, or a Fixed Limit, where WiFi continues as normal but new guest data is stored safely and not available for export until you upgrade or add a bundle.
Growth includes one gated review request per month. Guests are invited to leave feedback after connecting to WiFi. Positive comments are directed to public sites like Google, while negative feedback is sent privately for follow-up.
Reputation Plan FAQs
Gated review generation automatically routes guest feedback. Positive reviews are directed to public sites like Google, while negative comments are sent privately to your team for follow-up. This helps protect your brand reputation.
Yes. You can view, manage, and reply to Google and other connected reviews directly from your dashboard. MyPlace can suggest AI-assisted replies, but all responses are approved by your team before posting.
Yes. You can invite managers or staff to access reviews for specific locations. Each user can respond to reviews directly, while account owners keep full visibility and control over all replies.
MyPlace currently supports these review channels: Google, TripAdvisor and Private Feedback. All connected platforms can be monitored and managed from a single dashboard for easier reputation tracking.
Yes. MyPlace is expanding beyond WiFi and now connects to POS, reservation, and CRM systems. We’re continually adding new integrations so you can generate reviews and insights from multiple guest data sources, not just WiFi.
Reputation includes all Growth integrations plus Tier 2 integrations such as HubSpot, Dotdigital, ActiveCampaign, and Hive. All integrations are included in the monthly price and connect instantly by API.
You’ll receive automatic weekly and monthly reports summarizing your review activity across all locations. Reports include total reviews, average rating, sentiment highlights, and top-performing venues, all delivered straight to your inbox.
Your customer success manager helps you set goals, review performance, and optimise your setup. They provide ongoing support and ensure you’re getting the most out of your MyPlace account.