Turn guest engagement into real business growth

From guest data capture to automated marketing and review generation, MyPlace gives you flexible plans that grow with your business and strengthen your customer relationships.

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WiFi Management

Essentials

Safe, compliant guest WiFi that captures every login with verified email data.

$49

per location
per month

Essentials plan Features:

  • Collect verified guest emails
  • Branded WiFi login page
  • CCPA/GDPR privacy compliant
  • Export guest data
  • Guest Insights
  • 100 new emails per month
  • All of review starter package

Reputation

Protect your brand, generate five-star reviews, and grow your local reputation.

$159

per location
per month

Everything in Growth, plus:

  • Gated Review Generation
  • Weekly and monthly review reports
  • Tier 2 integrations
  • Sentiment analysis
  • Includes 300 new emails
  • One hour group training
  • Dedicated customer success manager
Review Management

Review Starter

Included at  no extra charge in Starter, Growth and
Reputation packages.

$49

per location
per month

Features include:

  • Connect Google Business Profile
  • Google review inbox
  • AI assisted replies
  • Review Notifications
  • Review Status tracking
  • Analytics
  • Weekly and monthly reports

Integrations

Flexible integrations that let you shape your plan your way.

Tier 1 Integrations

Connect MyPlace with popular marketing tools for seamless and reliable automation.

Integrations include:

  • Constant Contact

  • Mailchimp

  • Leat

  • Cinch

  • Zapier

  • Airship

  • Zoho

  • OneSignal

  • Clientify

  • Square

  • Facebook Custom Audience

  • Klaviyo

Tier 2 Integrations

Deeper integration with enterprise marketing and CRM platforms for advanced capabilities.

Integrations include:

  • Dotdigital

  • Hive

  • Hubspot

  • Commerce7

  • Active Campaign

*Integrations shown here may already be included in your plan. If not, they’re available as optional add-ons that can be added to any plan.

Email bundle add ons

Add-on email bundles let you capture more new guest emails across your entire organisation.
Each bundle is shared across all venues - not limited to a single site.

250 Email

Capture 250 more new guest emails across all sites

$30

500 Email

Capture 500 more new guest emails across all sites

$50

1,000 Email

Capture 1,000 more new guest emails across all sites

$90

5,000 Email

Capture 5,000 more new guest emails across all sites

$400

10,000 Email

Capture 10,000 more new guest emails across all sites

$700

MyPlace vs other email capture options

Essentials Plan

Unlock premium features to capture quality customer data effortlessly and boost your CRM efficiency.

$49/ month

Email Capture Method Cost per subscriber
WiFi Email Capture

$0.22

Online Reservations$0.53
Loyalty Programs$1.06
Contests & Giveaways$1.42
In Store Signup

*Data based on 350 new emails per month

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Frequently asked questions

Can’t find what you’re looking for? Contact us we’re ready to help you.

Essentials

Essentials Plan FAQs

Are the plans billed per location or per account?

All MyPlace plans, including Essentials, Growth, and Reputation, are billed per location. You only pay for sites that are active. Each venue is managed under the same account so billing stays simple even as you add more locations.

Does it matter how many access points I have?

Is MyPlace compliant with GDPR and CCPA?

Are customer emails verified?

Can I export my guest data?

Does MyPlace remember returning guests?

What happens if I exceed my monthly email limit?

Is MyPlace easy to set up?

Growth

Growth Plan FAQs

Are integrations included in my plan?

Some integrations may already be included in your plan. If not, they’re available as optional add-ons that can be added to any plan. Tier 1 integrations are $20 per month, and Tier 2 integrations are $30 per month.

Which integrations are included in the Growth plan?

How long does it take for data to sync with integrations?

How do email bundles work across multiple locations?

Can I also capture phone numbers from guests?

What extra insights do I get with the Growth plan?

Can I customize the guest emails in Growth?

What happens if I exceed my monthly email limit?

How does the review generation feature work in the Growth plan?

Reputation

Reputation Plan FAQs

What is gated review generation and how does it work?

Gated review generation automatically routes guest feedback. Positive reviews are directed to public sites like Google, while negative comments are sent privately to your team for follow-up. This helps protect your brand reputation.

Can I reply to reviews directly inside MyPlace?

Can multiple team members manage and reply to reviews?

Which review platforms does MyPlace support?

Can I use other data sources apart from WiFi?

Which integrations are included in the Reputation plan?

How do the weekly and monthly review reports work?

What does the dedicated customer success manager provide?