Frequently asked questions
Stuck on something? We’re here to help with all your questions and answer in one place.
Featured & usage
Yes, MyPlace is compliant with most local data regulations, including CCPA and GDPR. You should check if your local data legislation has additional requirements.
Yes, MyPlace uses advanced techniques both during and after WiFi login to ensure that email addresses are valid.
Yes, MyPlace assigns a profile to each device that registers. That means that when they return we can see their profile and let them join the WiFi seamlessly.
Yes, MyPlace is compliant with GDPR and other local data protection legislations.
Yes you get to keep an email address if a user signs in with Facebook or Google. It is important to note however that some users can opt out of sharing their email when using these platforms. We recommend email registration as the most effective way.
Billing & plans
No, we do not charge per access point. You can have as many access points as you like ini your location.
No, we do not have a minimum contract term. You can pay month to month and cancel any time you like.
Yes, we can offer a volume discount if you have more than 10 locations. Please get in touch and we can provide a quote.
Integrations
Yes, MyPlace sends data in real time to your integrations.
Yes, MyPlace does have an API. You can check out our API in our documentation section.
Yes, you can connect as many integrations as you like.
If you cannot see the integration you want listed then please let us know. We will try our best to add it for you.
Yes, MyPlace has a webhooks feature so you can send data instantly when and where you need.
Yes, we send everything we have. All the stuff you would expect plus advanced analytics and demographic data. We want to provide your data platform with the best data possible.