Turn every guest into more guests

MyPlace captures every guest through your WiFi and your booking system, then turns those visits into five-star reviews, a marketing database that's yours, and repeat business. Automatically, without asking your staff to remember.

500 Happy hosts
MyPlace product widgets and positive reviews – growth through guest engagement

Trusted by more than 500+ companies across the globe

Get more revenue from the guests you already have

Guest WiFi

Guest Data Capture

Every guest who connects to your WiFi becomes a verified contact in a database you own. Professional, secure guest WiFi for your venue, running on the hardware you already have.

  • Capture a verified email from every guest visit, automatically
  • Works with UniFi, Meraki, Cisco, Ruckus, and Aruba
  • GDPR and CCPA compliant, consent collected at login
Guest WiFi software MyPlace product shot
WiFi Marketing

Grow from WiFi

Every contact you capture syncs in real time to the marketing tools you already use: Mailchimp, Klaviyo, Facebook Custom Audiences, your loyalty program. MyPlace feeds them the data, your campaigns do the rest.

  • Grow your marketing list with every guest connection
  • Rich profiles, not just emails: new vs returning and visit counts
  • Retarget guests with email flows or Facebook ads
WiFi Marketing product shot
Review Generation

Get More Reviews

MyPlace asks every guest for a review at the right moment, so new reviews arrive every week and new guests find you on Google. AVA MediterrAegean added 64 Google reviews in their first 30 days.

  • Every guest gets asked automatically, no staff chasing
  • Reply to every review from one AI-assisted inbox
  • Higher ratings lift your Google ranking, and bring new guests
Reputation Management product shot

Why hospitality businesses choose MyPlace

Every guest visit makes the next one more valuable: another review on Google, another contact in your database, another guest coming back. All of it automatic.

Increase Your Revenue icon

More new guests

Reviews arrive every week, your rating climbs, and Google puts you in front of people searching for a table tonight.

Protect Your Reputation icon

A database you own

Every visit adds verified guest contacts to a list that belongs to you, not to Meta, Google, or your booking platform

Grow on Autopilot icon

Grows with you

MyPlace runs the same playbook at every size: same capture, same review cadence, one dashboard.

Row wavy Shape Decorative svg added to top
Row wavy Shape Decorative svg added to bottom

Connect to your favorite tools

Guest data flows into your email, CRM, loyalty, and ads platforms in real time. No exports, no spreadsheets, no copy-paste.

Inspiring success stories of our clients

AVA MediterrAegean: 64 Google Reviews in 30 Days with MyPlace

64

New Google reviews were generated

95%

Of reviews were five stars ratings in 30 days

How Incognito Bars Boosted Customer Engagement with WiFi Email Capture

101K

Marketing database transformed

90%

Customer email databases are built

People love us and we love them back too

Capterra Stars rating
G2 Stars rating

Frequently asked questions

How does WiFi marketing work?

WiFi marketing uses your guest WiFi network to capture contact details and visitor insights. When guests log in, you collect verified emails and behavioural data like visit frequency and dwell time. This data syncs with your marketing tools to power personalised campaigns, loyalty programmes, and retargeting, turning your WiFi into a guest engagement channel.

How does MyPlace capture guest data?

When a guest connects to your WiFi, they enter their details through a branded login page. MyPlace verifies their email in real time and records visit behaviour. That data is then synced instantly to your connected marketing platforms, ready for campaigns or automations.

What information does MyPlace collect from guests?

MyPlace captures verified email addresses, names, and phone numbers, along with visit data like frequency, dwell time, and location. You can also add custom fields to gather additional details relevant to your marketing.

What marketing platforms does MyPlace connect with?

MyPlace integrates with leading tools including Mailchimp, Klaviyo, HubSpot, Zapier, and many more. Guest data syncs automatically to your CRM or email platform in real time, so your lists are always up to date.

How does MyPlace handle negative feedback?

Happy guests are encouraged to leave public reviews on Google and other platforms. Unhappy guests are routed to a private feedback form, giving you the opportunity to address concerns directly before they become public. This protects your reputation while helping you collect more five-star reviews.

Can review requests be sent automatically?

Yes. MyPlace can trigger review requests automatically after a guest disconnects from WiFi or through other data sources. You control the timing and targeting to make sure the right guests receive the right prompt.

Will guests have to log in each time they return?

No. Returning guests are recognised automatically, so they enjoy a seamless experience without repeated logins. Each visit adds to their profile, giving you richer data over time.

Does MyPlace support multiple locations?

Yes. You can manage WiFi, guest data, and review settings across multiple venues from a single dashboard. Reporting can be filtered by location or rolled up for a group-wide view.

Is MyPlace compliant with data privacy regulations?

Yes. MyPlace is fully compliant with GDPR and CCPA. Guest consent is collected automatically, and all data is stored and processed securely.

Is review management included or a separate add-on?

Review management is included in higher-tier plans or available as an add-on. Flexible options are available for independent venues and multi-location groups, so you only pay for what you need.