Guest Engagement Tools for Hospitality Brands

When a guest connects to your WiFi, they enter their details through a branded login page. MyPlace verifies their email in real time and records visit behaviour. That data is then synced instantly to your connected marketing platforms, ready for campaigns or automations.

MyPlace captures verified email addresses, names, and phone numbers, along with visit data like frequency, dwell time, and location. You can also add custom fields to gather additional details relevant to your marketing.

MyPlace integrates with leading tools including Mailchimp, Klaviyo, HubSpot, Zapier, and many more. Guest data syncs automatically to your CRM or email platform in real time, so your lists are always up to date.

Happy guests are encouraged to leave public reviews on Google and other platforms. Unhappy guests are routed to a private feedback form, giving you the opportunity to address concerns directly before they become public. This protects your reputation while helping you collect more five-star reviews.

Yes. MyPlace can trigger review requests automatically after a guest disconnects from WiFi or through other data sources. You control the timing and targeting to make sure the right guests receive the right prompt.

No. Returning guests are recognised automatically, so they enjoy a seamless experience without repeated logins. Each visit adds to their profile, giving you richer data over time.

Yes. You can manage WiFi, guest data, and review settings across multiple venues from a single dashboard. Reporting can be filtered by location or rolled up for a group-wide view.

Yes. MyPlace is fully compliant with GDPR and CCPA. Guest consent is collected automatically, and all data is stored and processed securely.

Review management is included in higher-tier plans or available as an add-on. Flexible options are available for independent venues and multi-location groups, so you only pay for what you need.