5 Best Captive Portal Software Platforms
TL;DR:
- Captive portal software manages guest WiFi access, captures user data, and integrates with CRMs and marketing tools.
- This guide explains what captive portal software does, how it’s different from splash pages, and what features to look for.
- Tools like MyPlace, Purple, Beambox, Adentro, and Cloud4wi are compared in detail.
- MyPlace stands out for its email capture, analytics, branding, automation, and integrations.
- The article also explains how to choose the right software based on common vs. unique features
This is a complete list of the best captive portal software and tools today.
I created it to help you with two specific challenges that I know you’re facing right now:
First one is that, well, if you’re planning to offer guest WiFi access to customers then, you have no choice but to use a captive portal software.
The other, because (unfortunately,) you’ve probably already realized that choosing a tool to manage the captive portal is far more difficult than it might seem.
For one, there are plenty of such solutions available on the market. Many of these tools also offer different functionality and capabilities, making it quite a challenge to pick the one that’s best for you.
Hence this guide – It will show you what the best captive portal software solutions are and it will help you decide which one of those would be ideal for you.
Here’s what we’ll cover:
- We’ll look at the concept of what captive portal software is, in general.
- We’ll discuss what are the most common capabilities of such tools.
- We will also look at more unique and advanced features some of these tools offer.
- I will also show you how to choose captive portal software based on your business objectives and needs.
- And finally, I will show you what the best captive portal software tools are on the market today.
That’s quite a lot to cover so, let’s get right into it.
What exactly is a captive portal software?
TL;DR
- Captive portal software is the backend system that controls how users access your guest WiFi.
- It handles authentication, splash page redirection, compliance, data capture, and integrations.
- Not to be confused with splash page software, which only controls the look of the login screen.
When we use this term – captive portal software – we refer to a solution deployed on an existing network infrastructure that helps authenticate and manage user access to the network.
Note that we’re talking about software here, not a captive portal tool. I admit that both terms sound almost identical, yet, when it comes to a captive portal, they refer to two different solutions.
- A captive portal tool is typically a broader networking product, like a router or access point. It’s focusing on enabling a captive portal functionality within the network’s or device’s ecosystem (for example, Cisco Meraki or Ubiquiti UniFi.)
- Captive portal software, on the other hand, is an independent software solution that you can deployed on an existing network infrastructure.
Let’s break it even further:
Firstly, a captive portal is the system that redirects users to a specific web page (called a splash page) to register, login, or accept the terms and conditions before accessing the Internet.
However…
A captive portal is not the page a user sees when they’re logging in to your guest WiFi. That’s a splash page, and that is just a part of captive portal’s capabilities.
A captive portal is the entire system that governs the process. And as part of its functionality, the captive portal that redirects a user to the splash page.
The captive portal also authenticates users, and recognizes whether this is the person’s first-time or returning visit.
The captive portal collects their user data (such as their email or social login.) It forwards those to your CRM or the email platform. It also provides user analytics, and delivers insights into user behavior, demographics, and network usage.
Captive portal provides access control, helps you manage bandwidth limits, session duration or user quotas, too.
In short, captive portal software manages the entire process.
Captive Portal Software vs. Splash Page
The front-facing login screen users see when connecting to guest WiFi. It’s where branding, login forms, and promotions are displayed.
The reason I’ve been focusing so much on explaining captive portal software is because it’s quite easy to confuse it for a splash page software.
At first sight, the two might seem quite similar, too, after all.
Both assist with authenticating users into a public network. Splash page is what users (and you) see when logging in to your guest WiFi. So, it’s easy to start thinking that element you see is the actual captive portal software.
In turn, it’s equally easy to start evaluating splash page solutions, thinking that you’re buying a solution to manage your entire guest WiFi access.
But you’re not.
So, to make the difference between them clear, I created this comparison of splash page software and captive portal software.
Splash Page Software | Captive Portal Software | |
Primary Purpose | Displays branded content, promotions, or announcements. | Manages network access by requiring user authentication. |
Network Access Control | No direct control over internet access. | Controls internet access; users must authenticate or accept terms. |
Authentication | Optional or not required. | Essential; users must log in, accept terms, or use vouchers. |
Usage Scenarios | Informational displays, advertising, or marketing campaigns. | Public Wi-Fi networks, hotels, airports, and corporate access control. |
Integration | Limited or standalone; often for promotional purposes. | Integrates with payment gateways, CRM, analytics, and security systems. |
Legal Compliance | Rarely ensures compliance with regulations like GDPR. | Typically ensures compliance by logging user data and presenting terms. |
User Interaction | Focused on showcasing visuals and information. | Limited or standalone, often for promotional purposes. |
Analytics & Insights | Limited or specific to content engagement. | Comprehensive insights into user demographics, behavior, and network usage. |
Security Features | Minimal or none; not designed for securing network access. | Includes features like content filtering, firewalls, and usage monitoring. |
Typical Use Cases | Digital signage, kiosks, or standalone marketing tools. | Guest Wi-Fi management in public spaces, hotels, or businesses. |
In short…
Splash Page Software is a tool for delivering content. Captive Portal Software, on the other hand, is a tool you use to manage and control user access to a guest WiFi.
What are the most common capabilities of a captive portal tool?
I’ve deliberately broken this information down into two sections.
The first section – this one – focuses on features and capabilities that almost every captive portal software includes in its offering.
The other focuses on more unique features that only some of such platforms offer.
The reason for the split is that I want you to fully understand the most foundational capabilities of captive portal tools first, and only then, start considering those tools for their unique offering.
So, starting with the most common capabilities….
User authentication
All captive portal tools offer various forms of logging users into guest WiFi. This could include login with username and password, email address, social media login (i.e., social WiFi) or providing free guest access.
User data collection
Similarly, all captive portal software tools allow you to capture valuable customer data on your WiFi network – their emails, phone numbers, social media credentials, etc.
CRM/marketing tools integrations
If you think about it, the captive portal software plays two distinct roles in your marketing.
We’ve discussed the first one already – With the software, you can manage and control access to the guest WiFi.
The other one is that the software allows you to capture user data and add or update it in your CRM or email marketing tool, usually in real-time.
As a result, such integrations, usually done through API’s or webhooks, form the tool’s core capabilities, too.
Splash page / guest experience customization
With a captive portal software, you can transform your guest WiFi into a branded journey.
With most tools, you can add your logo to the login portal, choose your brand colors, and tailor the portal’s look and feel to match your brand entirely.
Visitor and network usage analytics
Captive portals also collect a wealth of data and information about your visitors and how they use the network.
From recognizing returning visitors to providing advanced analytics for segmentation, event tracking, and customer profiling, they help you tailor the whole guest experience to each user even more.
Captive portal software – unique capabilities
In this section, I’ve listed capabilities that some tools offer while others don’t.
This section is important because it’s these unique capabilities that might help you decide which captive portal software is best for you.
After all, since all of them offer capabilities I’ve listed above, it’s hard to use any of those as a differentiator that would confirm that a particular platform would deliver to your needs.
That’s why I recommend you review the below section carefully, looking at capabilities that would match what you’re expecting to get from WiFi marketing.
Review and feedback engine
It’s impossible to underestimate the value of reviews and customer feedback for a business like yours.
Star ratings, reviews, comments can drive more customers, more market visibility, even boost your initial SEO efforts.
The challenge you often face is trying to entice customers to provide their feedback and write reviews.
Well, that’s one thing some captive portal tools help you achieve.
For example, my captive portal tool, MyPlace, offers a powerful online review and feedback engine.
It allows you to create post-visit review prompts. Ask your users to complete an NPS survey. Send them automated feedback requests, and more.
Dual-branded guest portals per site
With this option, a brand with a single location can provide two different WIFi branded experiences.
In other words, you can use segmentation data to target completely different experiences at different customer segments, and provide an even more customized experience to each.
Webhooks
I agree, a webhook might not seem like a unique feature at all. It’s function is to expand on an existing feature, after all. And yet, webhooks can offer another opportunity to integrate your captive portal software external systems and process real-time data or event notifications, such as user logins or device connections.
Micro-targeting
With micro-targeting, you can segment users by location in larger WiFi deployments or multi brand networks and customize their brand experience.
Device recognition
Customers only register once with automatic connection on each subsequent visit.
Web Content Filtering
This is another feature present in some captive portal tools but not in all.
And as the name suggests, this particular feature let’s you specify what content categories users can and cannot access on the guest WiFi. For example, you can block access to compromised sites, sites featuring hate speech, promoting illegal drugs, or download sites and so on.
Data export
Major part of any captive portal tool is the ability to integrate it with external tools – CRM systems, email marketing platforms, sms platforms, etc.
But there are also instances where you might want to import collected data to your external system manually. It might be that you’re using a system without any active integrations with captive portal tools. Or perhaps, you cannot connect the two for security reasons.
So, when reviewing the best captive portal software, pay attention to whether it offers an option to manually export the data.
This way, you’ll still be able to transfer collected user data between the tools, although, it might not happen in real-time.
And with that out of the way, let’s see what the best captive portal software is currently.
The Best Captive Portal Software in 2025
1/ MyPlace
MyPlace (disclaimer, this is my app) is a captive portal software focusing on helping clients to capture more emails and customer data on guest WiFi networks.
With MyPlace venues, restaurants, hotels, bars, and other companies in the hospitality and other industries can capture valuable email and marketing data on their customers and forward it to their CRM or other marketing tools.
And needless to say, such data gives them an incredible opportunity to:
- build much better and more focused email lists,
- remarket and/or upsell to the customer after they have left the physical location
- understand their customers better to build stronger connections with them
- boost sales, increase signups to loyalty programs, get more reviews, and more.
In other words, with MyPlace, you turn your guest WiFi into an amazing marketing powerhouse.
Personally, I like to think of MyPlace as a connector service between the network (Cisco, Ubiquiti, Ruckus etc) and the many marketing/CRM apps out there.
And MyPlace provides a whole range of features to power your WiFi marketing:
- Email capture
- Social logins
- Advanced email verification
- Customizable splash page
- Return guest recognition
- Dual-branded portals per site
- Visitor analytics
- Smart WiFi usage controls
- User segmentation
- Micro-targeting
- Event tracking
- Device recognition
- Data export
- UniFi site hosting
- NPS surveys
- Review prompts
- API and webhooks
- Advanced dynamic integrations, and more.
Supported network infrastructure:
- UniFi
- Meraki
- Cambium
- Ruckus
- Aruba
- Omada
Integrations with marketing tools:
- Mailchimp
- ActiveCampaign
- Airship
- Facebook Custom Audiences
- Klaviyo
- Hubspot
- Salesforce
- and many others through Zapier.
2/ Purple.ai
Purple.ai, sometimes referred to just as Purple, is an indoor location platform that helps businesses with physical locations deliver and manage Guest WiFi to customers and use Digital Wayfinding to enhance visitor experiences and collect valuable customer analytics data.
And of course, as part of its offering, Purple includes a captive portal software that allows its clients to provide secure guest WiFi access for visitors.
Just like other captive portal software platforms, with Purple, you can customize the splash page and the customer experience. Purple allows you to capture visitor contact details, log users in with social credentials (Facebook, X, and LinkedIn,) emails, custom forms, and more.
Core Features:
- Guest WiFi & Captive Portal
- Digital Wayfinding & Interactive Maps
- WiFi Analytics
- Integration with various marketing and CRM platforms.
Supported network infrastructure:
- UniFi
- Meraki
- Cambium
- Ruckus
- Aruba
- MikroTik
- OpenWRT
- Omada
3/ Beambox
Beambox is not a dedicated captive portal software. It’s a bigger, all-in-one WiFi marketing platform that offers the ability to create and manage captive portals as one of its many features. On top of that, Beambox allows you to also send marketing emails, generate QR codes for your business, and build customer loyalty with SMS marketing.
Core Features:
- Guest WiFi
- Captive Portal
- SMS Marketing
- Email Marketing
- Online Reviews Management
- QR Code Generator
Supported network infrastructure:
- UniFi
- Meraki
- Cambium
- Ruckus
- Aruba
- MikroTik
- OpenWRT
- Omada
SEE ALSO: BEST BEAMBOX ALTERNATIVES
4/ Adentro (formerly Zenreach)
Adentro, (formerly known as Zenreach,) is a WiFi marketing platform designed to help brick-and-mortar businesses create stronger connections with their in-store customers. The platform offers captive portal software, powerful real-time guest analytics and customer insights, customer email database solution, and custom audiences.
Core Features:
- Guest WiFi
- Captive Portal
- Email Marketing
- Cloud Dashboard
- Customer Email
Supported network infrastructure:
- Meraki
5/ Cloud4wi
What makes Cloud4wi different from the other four captive portal software on my list is its strict focus on the enterprise market. Based on the company’s claims (on the website, for example) it seems that Cloud4wi develops its product for large multi-location companies, a fact also reflected in the company’s offering.
Core Features:
- Guest WiFi Access
- Real-time Location Services
- Location Analytics
Supported network infrastructure:
- Meraki
- Ruckus
- Aruba
- Omada
And there you have it…
Five of the absolutely best captive portal software platforms on the market today.
Captive Portal Software – FAQ
What is captive portal software?
It’s the system that runs your guest WiFi login flow. It handles the login screen, captures emails or social logins, and sends that data to your CRM or email tool.
How is it different from a splash page?
The splash page is just what the user sees. The captive portal is the engine behind it. It controls access, collects data, logs visits, and makes sure the whole process works.
Do I need it to offer guest WiFi?
Yes. If you want to collect data, stay compliant, and connect WiFi with your marketing tools, you need captive portal software.
Can I use captive portal software with my existing WiFi setup?
Usually yes. Most tools work with popular routers like UniFi, Meraki, Ruckus, and more. Just plug the software into your network.
What kind of data can I collect?
Emails, phone numbers, login times, device info, repeat visits, dwell time, and more. Some tools also track content filtering and behavioral patterns.
Will captive portal software help with reviews and loyalty?
Definitely. Some platforms, like MyPlace, let you trigger review requests, send NPS surveys, or enroll customers into loyalty programs after they log in.
What should I look for when choosing a platform?
Start with the basics: login types, branding, integrations. Then look at unique features like automation, analytics, and content filtering to find your best fit.
📘 Glossary: Captive Portal Software Terms
Captive Portal Software
The engine that runs your guest WiFi login flow. It handles user access, collects data, syncs with your tools, and keeps everything compliant.
Splash Page
The login screen your guests see before getting online. Usually branded, sometimes includes a form, offer, or social login button.
User Authentication
The process of verifying who’s trying to connect. Can be as simple as an email, social login, or even a click-to-connect.
Social WiFi
Letting users log in to WiFi using Facebook, Google, or Apple. Easy for them. Still useful for you.
Device Recognition
Once someone connects, the system remembers their device. So next time, they log in automatically.
CRM Integration
Your captive portal pushes contact data to your CRM. That way, your marketing list grows without lifting a finger.
Webhooks
These send real-time updates to other tools. For example, when someone logs in, your email tool gets the info instantly.
Micro-Targeting
Customizing the WiFi experience based on location or audience segment. Show one offer in one store, and something else in another.
Analytics Dashboard
Your backend view. Tracks logins, return visits, dwell time, and more. Use it to see what’s working and what’s not.
Web Content Filtering
Lets you block certain types of websites on your guest WiFi. Useful if you want to keep things clean and secure.
Data Export
Sometimes you just want a spreadsheet. This lets you download your contacts or behavior data and use it however you like.