Captini Alternative
Looking for an Alternative to Captini
Captini offered social WiFi tools that helped hospitality venues collect guest emails, social follows, and TripAdvisor reviews through their guest WiFi.
MyPlace is where former Captini venues get back online. Same hardware, same job, done better, live again in days.
MyPlace is a Captini alternative that helps you
Trusted by more than 500+ companies across the globe
Meet the best Captini alternative for guest WiFi and reputation management
Why customers switch to MyPlace from Captini
Simple Migration
Get back up and running fast on the hardware you already own. Most venues are capturing guest data again within days of signing up.
Pay for What You Need
No bloated features, just the essential tools. Pay only for what benefits your business and avoid the cost of unnecessary extras.
Effortless Integration
Seamlessly connect MyPlace to your favorite apps, including Mailchimp and Zapier, for a smooth workflow and real-time data transfer.
Hands-On Support
As a small team, we provide personalized, hands-on support whenever you need it, ensuring you’re never left without help.
Data Made Easy
We focus on capturing the right data for your business, making it simple to send directly to your marketing apps with no hassle.
Transparent Pricing
No hidden fees, no surprises. Our clear and honest pricing structure means you know exactly what you’re paying for.
A quick comparison on price
See how My Place and Captini compare across every feature and why My Place is the best Captini alternative for most small businesses.
 |  | |
|---|---|---|
| Guest WiFi Feature | ||
| Customizable WiFi branding | ||
| Advanced Integration Hub | ||
| Guest Email Capture | ||
| Automated Guest Reviews | ||
| Custom Data Fields | ||
| Enhanced Network Integration | ||
| Detailed Analytics & Reporting | ||
| Reputation Feature | ||
| Review generation | ||
| Unified review dashboard | ||
| AI‑assisted reply suggestions | ||
| Assign reviews & track status | ||
| Weekly email reports | ||
| Multi‑location rollups | ||
| CSV/PDF export |
“Quick and easy to install with no extra hardware required. Customer support was excellent.”
Owner
“Easy integration with our Mailchimp service and the volume of data we were able to collect.”
Group Accountant
“I really like how easy MyPlace is to use and Peadar has been so helpful.”
Office Manager
MyPlace reputation highlights
Faster Replies at Scale
AI suggestions and status tracking help teams stay on‑brand and on‑time, even across many locations.
Operator‑Friendly Reporting
Weekly rollups, exports, and clear trends that busy managers actually use.
Better Review Mix
Happy guests are nudged to public sites; unhappy guests are handled privately, protecting your ratings.
My Place is right for you if…
Captini is right for you if…
Frequently asked questions
Stuck on something? We’re here to help with all your questions and answer in one place.
Guest WiFi and Reputation
Yes. You can automatically trigger review prompts after WiFi sign in. Positive experiences are routed to public sites like Google or TripAdvisor. Guests who report a problem can be sent to a private feedback form so your team can follow up.
Absolutely! MyPlace also integrates with reservation systems like ResDiary and payment platforms like Square. When your customers interact with those, MyPlace can prompt them to leave a review.
Yes. MyPlace supports common captive portal flows, including click through, access codes or vouchers, and social sign in. You can enable contact capture with clear consent text, or run a lightweight flow that does not collect personal data.
MyPlace works with the most common hospitality WiFi setups. If your vendor is not on our list, we can usually deploy using a standard redirect URL and hosted splash page. Ask us about your network brand and controller.
Yes. You can generate reviews with QR codes, email templates, and POS or loyalty touchpoints. MyPlace also incorporates data from reservation systems like ResDiary or payment platforms like Square.
You can pre-screen with a simple rating step. Satisfied guests are guided to public review sites. Lower ratings are routed to a private form that captures details for your team to resolve.
Yes. Use smart scheduling and optional reminders to avoid over messaging and to lift response rates.
Review operations and analytics
Yes. MyPlace provides context aware, sentiment matched suggestions so teams can reply quickly and stay on brand.
Yes. You can assign owners, set status, and filter by platform or venue so nothing gets missed.
Yes. Get instant notifications for new reviews and weekly email digests. Teams often set internal response time targets and track them in the dashboard.
Yes. See trends by venue or group, and export CSV or PDF for managers.
Google and TripAdvisor. If you need another source, tell us and we will review support.
Not at this time.
Guest WiFi platform comparison
Both platforms provide captive portals and guest journeys that can collect contacts and trigger messages. If you want a WiFi and marketing suite in one tool, Beambox can be a good fit. If your priority is turning WiFi traffic into more 5 star reviews and managing replies efficiently, MyPlace focuses on those outcomes.
Data, privacy, and security
Yes. You can add consent text to capture forms, keep review prompts lightweight, and honor deletion requests. Contact us for details on processing and data retention.
Yes. Private feedback forms can be anonymous. You can optionally request contact info to follow up.
Setup and migration
Most venues follow three steps. Map locations, update the captive portal redirect to the MyPlace splash, and publish your branded pages. Our team will guide you and provide templates.
Yes. Reviews are pulled from the source platforms, so your historical reviews remain available when you connect your accounts.
Most single location setups go live quickly after branding assets and review destinations are confirmed. Multi location rollouts vary with WiFi provider access and approvals.
Pricing and plans
MyPlace uses transparent, per location pricing for WiFi and reputation. Beambox pricing may bundle additional marketing features. Tell us your footprint and we will provide an apples to apples quote.