Captini Alternative
Looking for an Alternative to Captini
Captini offered social WiFi tools that helped hospitality venues collect guest emails, social follows, and TripAdvisor reviews through their guest WiFi.
MyPlace is where former Captini venues get back online. Same hardware, same job, done better, live again in days.
MyPlace is a Captini alternative that helps you
Trusted by more than 500+ companies across the globe
Meet the best Captini alternative for guest WiFi and reputation management
Why customers switch to MyPlace from Captini
Simple Migration
Get back up and running fast on the hardware you already own. Most venues are capturing guest data again within days of signing up.
Pay for What You Need
No bloated features, just the essential tools. Pay only for what benefits your business and avoid the cost of unnecessary extras.
Effortless Integration
Seamlessly connect MyPlace to your favorite apps, including Mailchimp and Zapier, for a smooth workflow and real-time data transfer.
Hands-On Support
As a small team, we provide personalized, hands-on support whenever you need it, ensuring you’re never left without help.
Data Made Easy
We focus on capturing the right data for your business, making it simple to send directly to your marketing apps with no hassle.
Transparent Pricing
No hidden fees, no surprises. Our clear and honest pricing structure means you know exactly what you’re paying for.
A quick comparison on price
See how My Place and Captini compare across every feature and why My Place is the best Captini alternative for most small businesses.
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| |
|---|---|---|
| Guest WiFi Feature | ||
| Customizable WiFi branding | ||
| Advanced Integration Hub | ||
| Guest Email Capture | ||
| Automated Guest Reviews | ||
| Custom Data Fields | ||
| Enhanced Network Integration | ||
| Detailed Analytics & Reporting | ||
| Reputation Feature | ||
| Review generation | ||
| Unified review dashboard | ||
| AI‑assisted reply suggestions | ||
| Assign reviews & track status | ||
| Weekly email reports | ||
| Multi‑location rollups | ||
| CSV/PDF export |
“Quick and easy to install with no extra hardware required. Customer support was excellent.”
Owner
“Easy integration with our Mailchimp service and the volume of data we were able to collect.”
Group Accountant
“I really like how easy MyPlace is to use and Peadar has been so helpful.”
Office Manager
MyPlace highlights
Faster Replies at Scale
AI suggestions and status tracking help teams stay on‑brand and on‑time, even across many locations.
Operator‑Friendly Reporting
Weekly rollups, exports, and clear trends that busy managers actually use.
Better Review Mix
Happy guests are nudged to public sites; unhappy guests are handled privately, protecting your ratings.
My Place is right for you if…
Captini is right for you if…
Frequently asked questions
Stuck on something? We’re here to help with all your questions and answer in one place.
Switching from Captini
Captini Limited entered liquidation in January 2026 and the service shut down. Its websites, including the hosted captive portals that powered customer venues, are no longer online.
It depends on your setup. Venues whose splash pages were hosted by Captini typically see the login page fail to load, or WiFi that connects without capturing any guest data. Either way, your WiFi hardware is fine, it just needs a new platform behind it.
If you exported your guest list before the shutdown, MyPlace will import it for you. If you did not, contact the liquidators to ask about data retrieval, and start rebuilding with MyPlace in the meantime. Most venues recover meaningful volume within weeks.
Most venues follow three steps. Map locations, update the captive portal redirect to the MyPlace splash, and publish your branded pages. Our team will guide you and provide templates.
MyPlace works with the most common hospitality WiFi setups, including Ubiquiti UniFi, Cisco Meraki, Ruckus, Aruba, and Cambium. If your vendor is not on our list, we can usually deploy using a standard redirect URL and hosted splash page.
Most single location setups go live quickly after branding assets and review destinations are confirmed. Multi location rollouts vary with WiFi provider access and approvals.
Yes. We work with agencies and IT providers migrating whole venue portfolios. We offer volume pricing, migration support across your whole book, and a partner arrangement that rewards you for the venues you bring. Contact us to talk it through.
Guest WiFi and review generation
Yes. MyPlace provides context aware, sentiment matched suggestions so teams can reply quickly and stay on brand.
Yes. See trends by venue or group, and export CSV or PDF for managers.
Google and TripAdvisor. Former Captini venues that relied on TripAdvisor review collection will feel at home, and gain Google review generation on top.
Yes. You can automatically trigger review prompts after WiFi sign in. Happy guests are invited to public sites like Google or TripAdvisor, and guests who report a problem can choose a private feedback form so your team can follow up.
Absolutely! MyPlace also integrates with reservation systems like ResDiary and payment platforms like Square. When your customers interact with those, MyPlace can prompt them to leave a review.
Yes. MyPlace supports common captive portal flows, including click through and social sign in, with contact capture and clear consent text, or a lightweight flow that does not collect personal data.
Data, privacy, and security
Yes. You can add consent text to capture forms, keep review prompts lightweight, and honor deletion requests. Contact us for details on processing and data retention.
Yes. Private feedback forms can be anonymous. You can optionally request contact info to follow up.
Pricing and plans
MyPlace uses transparent, per location pricing for guest WiFi and review generation. Tell us your footprint, and if you are migrating multiple venues from Captini, ask about volume pricing, we will provide an apples to apples quote.