Podium Alternative

Looking for an Alternative to Podium?

Podium is a full reputation and messaging suite, reviews, texting, phones, payments, priced by sales quote.

MyPlace isn’t. We capture guests automatically from your WiFi, reservations, and payments, turn them into Google and TripAdvisor reviews, and charge a published price per location. The simple things, done well, for a lot less.

podium alternative

MyPlace is a Podium alternative that helps you

  • Capture verified guest contacts automatically from WiFi login, your reservation system, or your payment platform, no list uploads, no staff typing numbers at the counter.
  • Generate reviews on Google and TripAdvisor, triggered by WiFi login, your reservation system, or your payment platform.
  • Manage every review from one inbox, with AI-assisted replies included in the plan, not sold as an add-on.
  • Pay a published, flat plan price per location, month to month. Cancel anytime, no annual contract, no sales call to find out the price.

Trusted by more than 500+ companies across the globe

podium alternative guest wifi features

Meet the best Podium alternative for guest data capture and review generation

Capture guest data from every touchpoint your venue already has, WiFi login, reservations, payments, and fuel your marketing campaigns. Then collect more 5-star reviews, reply faster from one inbox, and offer unhappy guests a private feedback form. MyPlace pairs guest data capture with restaurant reputation management software built for review generation.

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Why operators switch from Podium to MyPlace

A quick comparison

See how MyPlace and Podium compare, row by row. Every Podium cell comes from their own website, checked 20 July 2026. A red mark in the Podium column means the feature is not offered on podium.com as of that date. Red marks in the MyPlace column are features we deliberately don't build.

The pricing difference in practice: a 3-location restaurant group pays $237/month with MyPlace ($79 per location on Growth, including automated review generation on Google and TripAdvisor and 200 new guest emails per venue each month - capture more and you add a bundle, the plan price doesn't move). Podium doesn't publish pricing; third-party analyses in July 2026 report plans from $399/month for a single location, with annual contracts.

MyPlace logo Podium Logo
Review Generation Feature
Automated review requests
Unified review inbox
AI-assisted reply suggestions
Review requests via reservation system (ResDiary)
Review generation triggered by guest WiFi login
Guest WiFi Feature
Guest WiFi email capture
Branded WiFi login pages
Works on UniFi, Meraki, Ruckus, Aruba
Custom data fields at WiFi login
Visit frequency and return-visit tracking
Messaging & Payments
SMS text campaigns and webchat
Payments and business phones
Pricing & Trust
Pricing published on website
Month-to-month billing
Free trial without a sales call
5.0
5 stars icon for customer satisfaction

People love us and we love them back too

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MyPlace highlights

Faster Replies at Scale icon

Pricing You Can See

Published per-location plans, month to month, free trial with no credit card. You’ll never book a call just to learn the price.
Operator‑Friendly Reporting icon

Operator‑Friendly Reporting

Weekly rollups, exports, and clear trends that busy managers actually use.

Better Review Mix icon

Better Review Mix

Happy guests are invited to Google or TripAdvisor; unhappy guests are offered a private form so you can put things right.

My Place is right for you if…

  • You run restaurants, hotels, bars, or venues and want software built for hospitality, not adapted to it.
  • You want guest contacts captured automatically from WiFi, reservations, and payments instead of depending on staff or list uploads.
  • You want reviews generated on Google and TripAdvisor, with a private feedback option for unhappy guests.
  • You want published pricing, month-to-month billing, and a free trial you can start today.
  • You need one inbox for reviews across locations, with AI-assisted replies included.
  • You would rather have the simple things done well than pay for a full suite you will not use.
  • You mostly use Podium for reviews, and the bill no longer matches the job.

Podium is right for you if…

  • You genuinely need a fully fledged reputation management suite in one platform.
  • Your business runs on SMS sales conversations - webchat leads, text campaigns, and two-way texting are the core job.
  • You want payments, business phones, and messaging bundled in one platform.
  • You are in a vertical like auto dealerships, home services, or retail that Podium builds for directly.

Frequently asked questions

Stuck on something? We’re here to help with all your questions and answer in one place.

Switching from Podium

Switching from Podium

I’m an agency or MSP with multiple venues. Can you handle that?

Yes. We work with agencies and IT providers migrating whole venue portfolios. We offer volume pricing, migration support across your whole book, and a partner arrangement that rewards you for the venues you bring. Contact us to talk it through.

How hard is it to switch from Podium?

Straightforward. Export your contacts from Podium, and we’ll import them so your history carries over. If your venues have guest WiFi on UniFi, Meraki, Ruckus, Aruba, or Cambium, we point the captive portal at your branded MyPlace splash page and new guest capture starts immediately. Review generation and the review inbox are live as soon as your Google and TripAdvisor profiles are connected.

I use Podium for texting and payments too. Does MyPlace replace those?

No. MyPlace focuses on guest WiFi, guest data, and review generation; we don’t do SMS sales conversations, business phones, or payment processing. Venues that mainly use Podium for reviews often find MyPlace covers that job at a fraction of the reported cost; if texting and payments are your core workflow, Podium or a dedicated tool remains the better fit for that piece.

Pricing and Contracts

Pricing and Contracts

What happens if I capture more emails than my plan includes?

Each plan includes a monthly allowance of new unique guest emails (Essentials 100, Growth 200, Advanced 300). Capture more and you add an email bundle or use flex overage; the plan price itself doesn’t change, returning guests never count again, and guest WiFi never stops working for your guests.

How does pricing compare to Podium?

MyPlace publishes pricing: Essentials $49, Growth $79, Advanced $159, per location per month, billed month to month with no long-term contract. Automated review generation is included from the Growth plan. Podium doesn’t publish pricing; their pricing page directs you to a sales call, and third-party analyses in July 2026 report plans from $399/month with annual contracts. Each MyPlace plan includes a monthly allowance of new guest emails; capture more and you add an email bundle, but the plan price itself doesn’t change, and returning guests never count against your allowance.

Is there a contract?

No. Month to month, cancel anytime from Account > Billing. The free trial includes all Advanced features and doesn’t require a credit card.

Guest WiFi and Review Generation

Guest WiFi and Review Generation

Does MyPlace request reviews after WiFi login?

Yes. You can automatically trigger review prompts after WiFi sign in. Happy guests are invited to public sites like Google or TripAdvisor, and guests who report a problem can choose a private feedback form so your team can follow up.

Can I collect reviews through other channels?

Yes. MyPlace also integrates with reservation systems like ResDiary and payment platforms like Square. When your customers interact with those, MyPlace can prompt them to leave a review.

Does this work with click through, vouchers, or social sign in?

Yes. MyPlace supports common captive portal flows, including click through, access codes or vouchers, and social sign in. You can enable contact capture with clear consent text, or run a lightweight flow that does not collect personal data.

Which review sites are supported today?

Google and TripAdvisor, with a private feedback option for unhappy guests on both.

Review Operations and Analytics

Review Operations and Analytics

Do you offer AI assisted replies for reviews?

Yes. MyPlace provides context aware, sentiment matched suggestions so teams can reply quickly and stay on brand. They’re included in the plan, not a paid add-on.

Do you support multi location reporting and exports?

Yes. See trends by venue or group, and export CSV or PDF for managers.

Setup and Migration

Setup and Migration

Do I need guest WiFi hardware to use MyPlace?

MyPlace works with the WiFi gear most venues already have, including UniFi, Meraki, Ruckus, Aruba, and Cambium, and that’s where automatic guest capture comes from. Review prompts can also be triggered through reservation systems like ResDiary or payment platforms like Square. If you’re not sure what your venues run, ask us and we’ll check compatibility with you.

How long does setup take?

Most single location setups go live quickly after branding assets and review destinations are confirmed. Multi location rollouts vary with WiFi provider access and approvals.

Data, Privacy, and Security

Data, Privacy, and Security

Is MyPlace compliant with GDPR and CCPA?

Yes. You can add consent text to capture forms, keep review prompts lightweight, and honor deletion requests. Contact us for details on processing and data retention.

Can guests leave feedback without sharing contact details?

Yes. Private feedback forms can be anonymous. You can optionally request contact info to follow up.

Who owns the guest data MyPlace captures?

You do. Your guest list is yours to export at any time as CSV, and it syncs in real time to your own marketing tools.