Secure Guest WiFi
Guest WiFi for Hospitality Venues
Providing WiFi has become a basic expectation for guests visiting restaurants, cafés, bars, and hotels. Customers expect to connect easily while they eat, work, or stay at a venue.
But providing open internet access without proper controls can create problems. Guest devices can slow down the network, internal systems may become exposed, and venues often have little visibility into how their network is being used.
MyPlace provides guest WiFi software for hospitality venues that allows businesses to offer internet access while maintaining full control over security, devices, and bandwidth. The platform is designed specifically for restaurants, cafés, bars, hotels, and hospitality groups that need to provide reliable connectivity without putting operational systems at risk.
Guest WiFi is also the foundation of the MyPlace platform. It creates the first digital interaction between the guest and the venue and enables additional capabilities such as marketing automation and review generation.
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The Risks of Unmanaged Guest WiFi
Why Managed Guest WiFi Matters
For hospitality venues, providing internet access is no longer optional. But simply switching on a shared connection is not enough. Without the right controls in place, guest connectivity can quickly become a source of network instability, security exposure, and lost visibility into how the network is being used.
Managed Guest WiFi Built for Hospitality
MyPlace provides guest WiFi software designed specifically for hospitality environments. The platform separates guest internet access from internal business networks and gives venues clear control over how their network is used.
With MyPlace guest WiFi, hospitality venues can:
- separate guest traffic from business systems
- manage how customers access the network
- monitor connected devices
- control bandwidth usage
- maintain a secure and reliable network environment
This allows restaurants, bars, cafés, and hotels to offer a professional WiFi experience for guests while protecting the systems required to run the business.
Captive Portal Login
MyPlace uses a captive portal login system to manage guest connections.
When guests connect to the WiFi network, they are redirected to a branded login page before accessing the internet. This creates a structured entry point for guest access and ensures the venue maintains control over how the network is used.
With MyPlace captive portals, venues can:
- present a branded WiFi login experience
- require acceptance of terms and policies
- control guest authentication
- manage how customers connect to the network
The captive portal also becomes the first digital interaction between the guest and the venue, turning a simple WiFi connection into a managed touchpoint.
Secure Access with Private Pre-Shared Keys (PPSK)
Some hospitality environments require stronger network security or more granular access control. Hotels and large venues often need to manage many connected devices at the same time.
MyPlace supports Private Pre-Shared Keys (PPSK), which allow each device or guest to receive a unique WiFi credential rather than using a shared password.
Benefits include:
- unique credentials for each device
- improved network security
- better control over who accesses the network
- easier device and access management
This approach allows venues to maintain secure guest connectivity while keeping the connection process simple for guests.
Guest WiFi as the Foundation of the MyPlace Platform
Guest WiFi is the starting point of the MyPlace platform.
When guests connect to WiFi through the MyPlace login portal, the venue gains a structured way to manage connectivity and understand guest activity.
From that first connection, MyPlace enables additional capabilities that extend beyond WiFi access.
With MyPlace, venues can:
- capture customer data during WiFi login
- grow marketing contact lists automatically
- trigger post-visit marketing campaigns
- generate reviews from satisfied guests
This is why guest WiFi acts as the foundation of the MyPlace system, connecting guest visits with marketing automation and reputation management.
Guest WiFi for Restaurants, Bars, Cafés and Hotels
MyPlace guest WiFi software is used across the hospitality industry.
Restaurants
Provide reliable internet access for diners while protecting POS systems and internal networks.
Bars and cafés
Offer guest connectivity while keeping bandwidth under control during busy periods.
Hotels
Support secure internet access for guests connecting multiple devices during longer stays.
Hospitality groups and chains
Manage guest WiFi consistently across multiple venues while maintaining centralized network control.
In each case, MyPlace provides hospitality businesses with the tools they need to manage guest connectivity safely and professionally.
Guest WiFi Software for Hospitality Businesses
People love us and we love them back too
“Easy to get up and running and then just set it and forget it!”
President, NextGen
“I really like how easy MyPlace Connect is to use and Peadar has been so helpful”
Office Manager
“I have set this up with two or three of our hotels now, and it’s been simple and easy.”
Director of Operations, Superior Hospitality