Dotdigital is a marketing automation platform that helps businesses connect with their customers through email, SMS, and omnichannel campaigns. Integrate Dotdigital to sync contacts, automate messages, and track engagement seamlessly.

Authentication to Dotdigital

MyPlace always uses an API key to connect to Dotdigital

Steps to create an API user in Dotdigital

1. Login to Dotdigital: Access your Dotdigital account with your regular credentials.
2. Navigate to Settings: In the bottom-left corner, expand the User menu and select Settings
3. Access API Users: Go to Access > API users.
4. Create a New API User:
   • Click on New User.
   • A username (email address) will be automatically generated for you and cannot be edited.
   • Optionally, add a description to identify the purpose of this API user.
   • Enter and confirm a password. The password must be at least eight characters long and include at least one digit or non-alphanumeric character.
   • For rate limiting, select Tiered.
   • Set the status to Enabled.
   • Click Save to create the API user

Activating Dotdigital in MyPlace

Follow the instructions below to activate Dotdigital in MyPlace

1. Open Location: Open your location insdie the MyPlace App
2. Integrations: Go to Settings > Integrations in the left menu
3. Dotdigital: Navigate to the Dotdigital integration or search for ‘Dotdigital’
4. Setup: Click on ‘Setup Integration’ Button
5. API Credentials: Enter API credentials as configured in Dotdigital

Map fields from MyPlace to Dotdigital

Follow thr instructions bellow to map data captured in MyPlace to the appropriate field in Dotdigital

1. Click on mapping tab once Dotdigital is connected successfully
2. Select the appropriate field in Dotdigital to map the data
3. Configure custom tabs in Dotdigital for non standard data
4. Add new fields if required
5. Click save to keep changes made