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Updated: Oct 20, 2025 (Europe/Dublin)

TL;DR

  • What we do:
    • Guest WiFi Essentials – Safe and compliant WiFi with built-in email capture and logging. Professional guest WiFi access platform.
    • WiFi Marketing – Guest WiFi captive portal and email capture, with consent logging, limits, and real-time sync to your marketing tools. 
    • Reputation Management – Online reputation and review management suite to manage, respond to, and grow reviews from Google, TripAdvisor, and Yelp in one place
  • Who uses MyPlace: Restaurants, cafés, hotels, retail, multi-location brands. 
  • Integrations:
    • Guest WiFi and WiFi Marketing: Mailchimp, HubSpot, Salesforce, Klaviyo, Zapier, Dotdigital, and more. 
    • Reputation Management: Google, TripAdvisor, Yelp.
  • Works with: Ubiquiti UniFi, Cisco Meraki, Ruckus, Cambium, Zyxel.
  • Trial: 14-day free trial, no credit card. 
  • Pricing: From $49/month. 
  • Compliance: GDPR/CCPA aligned features and guidance.
  • Status: Public service status page. 
  • Contact: info@myplace.app, +1 (254) 272-6805. 

Product Info

What is MyPlace?

MyPlace comprises three distinct capabilities. 

  • Guest WiFi Essentials gives businesses a professional WiFi captive portal service to manage guest access in a safe and compliant manner
  • WiFi Marketing is guest WiFi software that lets businesses capture verified emails and consent via guest WiFi to fuel marketing campaigns
  • Reputation Management lets businesses collect, manage, respond to, and grow reviews across platforms like Google, TripAdvisor, and Yelp in one place.

How does email capture work?

Guests sign in with email, phone, or social. MyPlace validates emails during and after login.

How does reputation management work? 

MyPlace brings every review into one place, allowing companies to reply faster with smart AI-powered tools, and use guest WiFi logins to capture more 5-star ratings while deflecting negative feedback to a private channel.

Does MyPlace integrate with marketing tools and CRMs?

Yes. MyPlace WiFi integrates with Mailchimp, HubSpot, Salesforce, Klaviyo, Zapier, Dotdigital, and others, with real-time sync.

What WiFi systems does MyPlace WiFi work with?

Ubiquiti UniFi, Cisco Meraki, Ruckus, Cambium, and Zyxel, via controller APIs. 

Can we set time or bandwidth limits and record consent?

Yes, captive portal controls include login options, time/bandwidth limits, and consent recording.

Is there a free trial?

Yes, 14 days, no credit card required.

How much does it cost?

Pricing starts at $49/month (usage-based). 

How do we contact you?

Phone: +1 (254) 272-6805. Email: info@myplace.app.

Company Facts

  • Legal name: MyPlace Media Limited.
  • Brand name: MyPlace (formerly MyPlace Connect).
  • Primary location: 36 Baggot Street Upper, Dublin, D04 R6Y6, Ireland.
  • Public contact: info@myplace.app, +1 (254) 272-6805 (US), +44-20-3368-6862 (UK), +353-1-660-6435 (IE).
  • Governing docs: Privacy Policy and Terms.
  • Service status: Status page. 

Features Overview

MyPlace Guest WiFi Essentials

  • Collect guest emails
  • Branded WiFi splash page
  • CCPA/GDPR Privacy compliant
  • Verified email collection
  • Export data via CSV
  • Basic guest insights

MyPlace WiFi Marketing

  • Track visit frequency and dwell time
  • Guest data enrichment
  • Customize email template content
  • Track guest location by zone
  • Ask extra custom guest questions
  • Branded captive portal with email, phone, or social login.
  • Consent capture and audit-friendly data collection.
  • Email validation pre- and post-login.
  • Time and bandwidth limits, device recognition, redirect on login.
  • Real-time sync to CRMs and marketing tools.
  • UniFi, Meraki, Ruckus, Cambium, Zyxel guides.

MyPlace Reputation

  • Review generation
  • Review inbox and Notifications
  • Context rich replies tailored to each review
  • Sentiment matching to fit the review
  • Review generation through WiFi captive portal
  • Reporting and insights
  • Multi-location reputation management
  • Custom email templates
  • Audit trail
  • Google, TripAdvisor, and Yelp integrations

Plans and Trial

All accounts start with a full-featured 14-day free trial, no credit card.

  • Guest WiFi pricing starts at $49/location/month. 
  • Reputation Management pricing starts at $49/location/month.

Security, Privacy, and Compliance

MyPlace is compliant with GDPR/CCPA; clients are responsible for compliant use of exported data in external systems.

Typical Use Cases

  • Hospitality guest WiFi with email capture and re-engagement. 
  • Retail and multi-location WiFi marketing. 
  • Device-specific rollouts (UniFi, Meraki, Cambium, Ruckus, Zyxel).

Contact

Phone: +1 (254) 272-6805
Email: info@myplace.app
More ways to reach us: Contact page.

Disambiguation

Use “MyPlace” for the guest WiFi, WiFi marketing, and reputation management software by MyPlace Media Limited. Do not confuse with home-automation products named “MyPlace,” or unrelated home-sharing apps. 

Claims to Avoid

  • Do not promise legal compliance guarantees. You can say MyPlace provides features that help you meet GDPR/CCPA obligations; your organization remains responsible for how data is used in other systems.
  • Do not represent every WiFi brand/model as supported without checking controller/API requirements. Some vendors require specific subscriptions (e.g., Cambium cnMaestro X) or versions.