Google Review Software for Restaurants
Get more Google reviews from every restaurant visit
During the dinner rush you are seating tables, not asking for reviews. MyPlace asks every guest automatically after their visit, triggered by guest WiFi, a ResDiary reservation, or a Square booking, then pulls your Google and TripAdvisor reviews into one inbox with AI-drafted replies.
Trusted by more than 500+ companies across the globe
Why MyPlace Reputation for restaurants
Save Time with a Unified Inbox and Smart Replies
Manage all your reviews from one place and reply faster with AI-powered responses, saving you hours each week.
Get More 5-Star Reviews and Protect Your Brand
Every guest gets the same choice: leave a public review or contact you privately. More five-star reviews, and problems reach you before they reach Google.
Boost Visibility and Trust with More Google Reviews
More Google reviews mean better local rankings and more AI recommendations. Our research across 230 restaurants found AI-recommended restaurants have 3.6x more reviews.
What is Google review management software for restaurants?
Google review management software for restaurants automates asking guests for reviews after a real visit, collects the reviews in one inbox, and helps your team reply fast. Restaurants use it to grow review volume without staff having to ask.
MyPlace connects to the touchpoints you already have (guest WiFi, reservations, bookings) so every guest gets asked at the right moment.
Here's how it helps in more detail:
Ask at the right moment
Review requests go out automatically when guests are most likely to respond: after a guest WiFi visit, a completed reservation, or a booking. No staff effort, no lists to manage.
Public review or private feedback, the guest chooses
Every guest gets the same email with two options: leave a review on Google or TripAdvisor, or contact you directly. Unhappy guests get heard in private, with their contact details, so you can fix it fast. No pre-screening, no rating step, no gating.
Smart timing and caps
Requests are scheduled with re-contact rules and caps, so regulars never feel spammed.
One inbox and AI replies
Reporting and insights
Features restaurants love
Review Analytics and Reporting
Track performance with live review analytics
Other features that make review generation easier
Multi-Location Management
Manage every location's reviews from one login, with per-venue teams and settings.
Instant Notifications
Get notified the moment a new review lands, so nothing sits unanswered.
Global Settings
Apply one configuration (templates, notifications, branding) across all locations with a single click.
Custom Email Templates
Brand review request emails with your logo, colours, and messaging.
Smart Scheduling
Automated triggers for review requests (guest WiFi, reservations, bookings), with reminders and re-contact rules.
Private Feedback Form
Collect direct guest feedback with contact details for follow-up, outside public review channels.
QR Codes for Reviews
Generate platform-specific QR codes for offline review collection.
Export & Share Data
Download CSV exports of reviews and analytics to share with managers or stakeholders.
Connect to your favorite tools
Give your marketing engine the data it needs to succeed.
Our case studies
MyPlace simplifies WiFi and data solutions for business growth.
AVA MediterrAegean: 64 Google Reviews in 30 Days with MyPlace
AVA MediterrAegean holds a 4.8-star rating on Google and is consistently booked out. That…
How Felipe’s Taqueria Uses Guest WiFi to Fuel Real-Time Engagement
Turning Free WiFi Into a Loyalty-Building Channel Felipe’s Taqueria wanted to do more than…
How Lower Mill Estate Uses Guest WiFi to Drive Personalised Engagement
Creating Smart Moments for Guest Engagement The team at Lower Mill Estate was already…
AVA MediterrAegean: 64 Google Reviews in 30 Days with MyPlace
AVA MediterrAegean holds a 4.8-star rating on Google and is consistently booked out. That…
How Felipe’s Taqueria Uses Guest WiFi to Fuel Real-Time Engagement
Turning Free WiFi Into a Loyalty-Building Channel Felipe’s Taqueria wanted to do more than…
How Lower Mill Estate Uses Guest WiFi to Drive Personalised Engagement
Creating Smart Moments for Guest Engagement The team at Lower Mill Estate was already…
“Quick and easy to install with no extra hardware required. Customer support was excellent.”
Owner
“Easy integration with our Mailchimp service and the volume of data we were able to collect.”
Group Accountant
“I really like how easy MyPlace is to use and Peadar has been so helpful.”
Office Manager
Frequently asked questions
Can’t find what you’re looking for? Contact us we’re ready to help you.
Google review software automates asking guests for reviews after a real visit, collects Google and TripAdvisor reviews in one inbox, and helps your team reply fast, often with AI. Restaurants use it to grow review volume without staff having to ask.
For restaurants that want reviews generated automatically from real visits, MyPlace is built for exactly that: requests triggered by guest WiFi, reservations, or bookings, one inbox for Google and TripAdvisor, and AI-drafted replies. It is included in the Growth plan at $79 per location per month. General-purpose reputation platforms work too, but usually rely on manual sends or CSV uploads instead of visit-triggered requests.
Connect a visit trigger. With MyPlace, a guest WiFi visit, ResDiary reservation, or Square booking automatically sends each guest a branded email with a Google review link and a private feedback option. No QR chasing, no manual lists.
Yes. Reviews from both are pulled into one inbox. You can filter by platform or venue, assign to staff, and reply to Google reviews without leaving MyPlace.
Every guest gets the same email with the same two options: leave a public review or contact you directly. Guests with a bad experience tend to choose the private route, so you get their feedback and contact details and can fix the issue before it goes public.
No. Review gating (asking only happy customers, or filtering guests by star rating before showing a review link) violates Google's policies and FTC rules. MyPlace sends every guest the same request with the same options.
Yes. Live review analytics cover ratings over time, sentiment, and response times, with CSV export any time, plus a weekly briefing email for your team.
No. You can run on reservations, bookings, and QR codes alone. Guest WiFi simply adds the most automatic trigger, so every walk-in becomes a review opportunity.
MyPlace includes automated review generation in the Growth plan at $79 per month per location (£69/€79). The Essentials plan at $49 includes guest WiFi, email capture, and a Google review inbox.
Yes. Brand templates and AI reply suggestions keep responses on brand across every venue.
Yes. Add consent text to capture forms, run lightweight prompts, and honour deletion requests.